• Licensing
AXIGEN products are sold under the terms of a license. This gives the end user the right to install and use the product under the terms and conditions expressed in the End User License Agreement (EULA)

Definitions

Mailboxes

For the purpose of determining the size of a license, this is the total number of mailboxes that can be defined at server level (e.g.: a license of 25 mailboxes).
In some other materials you can find the term users

User Groups

An email address associated with one or more mailboxes for distribution; you can define as many user groups as mailboxes; (e.g.: for a 25 mailbox license you can define another 25 user groups).

Aliases

An alternate email address for a mailbox; you can define maximum 8 aliases per mailbox (e.g.: for a 25 mailbox license you can define 25 x 8 aliases).

Mail lists

You can define as many mail lists as the number of mailboxes, each of them having a reference mailbox (e.g.: for a 25 mailbox license you can define 25 lists, having additional 25 mailboxes).

Perpetual License

By purchasing a Business or ISP Edition AXIGEN license, the customer is entitled to use that specific version of the acquired product for an unlimited period.

OpenSite License

Unlimited mailboxes at one location.

MultiSite License

Unlimited mailboxes, servers multiple locations.

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Licensing per product

AXIGEN Business Edition

AXIGEN Business Edition is a perpetual license and the license price depends on the number of mailboxes (see our Business Edition Price List).
  • Mailboxes: The total number of unique users defined on all AXIGEN servers in one location cannot be higher than the number of mailboxes specified in the license.
  • Domains: You can define as many domains as needed, the number of domains cannot exceed the maximum number of mailboxes.
  • Servers: You are allowed to use AXIGEN Business Edition on one server. Additional servers in one location for back-up or testing purposes available on demand, free of charge.
  • Locations: You are allowed to use AXIGEN Business Edition in only one location.
  • NOTE: Special offer may have aditional restrictions that are specified on our e-store. Please contact our Sales Team for further information.
    For upgrading your current licenses from previous versions (v 2.0 , 3.0 , 4.0) and the special offers please contact our sales department and Axigen authorized partners to receive our best offer.

AXIGEN Enterprise Edition

AXIGEN Enterprise Edition is a perpetual license and the license price depends on the number of mailboxes (see our Enterprise Edition Price List).
  • Mailboxes: The total number of unique users defined on all AXIGEN servers in one location cannot be higher than the number of mailboxes specified in the license.
  • Domains: You can define as many domains as needed, the number of domains cannot exceed the maximum number of mailboxes.
  • Servers: You are allowed to use AXIGEN Business Edition on one server. Additional servers in one location for back-up or testing purposes available on demand, free of charge.
  • Locations: You are allowed to use AXIGEN Business Edition in only one location.

AXIGEN Service Provider Edition

AXIGEN Service Provider Edition is a perpetual license and the license price depends on the number of mailboxes (see our Service Provider Edition Price List).
  • Mailboxes: The total number of unique users defined on all AXIGEN servers in one location cannot be higher than the number of mailboxes specified in the license
  • Domains: You can define as many domains as needed, the number of domains cannot exceed the maximum number of mailboxes.
  • Servers: You are allowed to use AXIGEN Service Provider Edition on an unlimited number of servers, in one location. Default licence is for one server, aditional front-end and back-end servers available on request free of charge.
  • Locations: You are allowed to use AXIGEN Service Provider Edition in only one location.
  • NOTE: Special offer may have aditional restrictions that are specified on our e-store. Please contact our Sales Team for further information.
    For upgrading your current licenses from previous versions (v 2.0 , 3.0 , 4.0) and the special offers please contact our sales department and Axigen authorized partners to receive our best offer.

AXIGEN Office Edition

AXIGEN Office Edition is a annual license, offered for FREE as part of a time-limited promotional offer.
  • License is limited to 5 users and 1 domain and no lists are included.
  • You are allowed to use AXIGEN Office Edition on only one machine.

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Upgrades

Upgrade to a newer version of Axigen

Version upgrade is free of charge for the same software product, feature set and license configuration as long as the Technical Support and Maintenance subscription is active. Consequently, Technical Support & Maintenance can be provided for the latest two versions available.

Upgrade to more mailboxes and locations

The volume upgrade is performed upon order, by requesting the desired upper pack. The upgrade value is charged as the difference between the present list value of the old license and the new license value. The result is the upper license pack (upgraded license) that includes the new limit on license parameters (e.g. mailboxes, locations, etc), as ordered.

When purchasing upgrades, your Software Maintenance subscription is automatically extended for one year (for the whole license) and Basic Technical Support is available free of charge. Previous licenses without active software maintenance are not subject of upgrades.

Upgrade to more features

The features upgrade is performed upon order, by requesting the desired add-on pack with the current price list value. The Feature Upgrade Fee is applicable on the existing license volume parameters (e.g. mailboxes, servers, etc).

The Features upgrade is available only during a valid Technical Support subscription but does not extend the currently active Technical Support subscription period. It is also considered for subsequent Technical Support calculation.

If you are ready to upgrade, please contact AXIGEN Sales or Local Partner in order to receive an extensive Support offer.

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