Here you can renew your support subscription for AXIGEN Mail Server as follows:
- FIRsT Support renewal - buy online
- Premium Support renewal - contact sales
- Gold Support renewal - contact sales
FIRsT Support Services Annual Subscription includes the following
Please note that:
- 24 x 7 x 365 availability by email (24 hours response time)
- Assistance for: Installation, Migration, Configuration, Troubleshooting, Antivirus/ Antispam Integration
- Software Maintenance - allows you to upgrade to new Axigen releases at no additional cost
- The listed prices for FIRsT Support renewals only apply to base licenses (with no add-ons included).
- By renewing your Support subscription, you will benefit from Technical Support & Maintenance services for 1 year, starting with the date you purchase the renewal package.
- If a Maintenance & Technical Support subscription renewal is not ordered before the current subscription's expiration, a new license has to be purchased.
FIRsT Support for Business Edition

Annual Subscription
- 24x7 Support & Maintenance for 1 Year
| Support for 25 mailboxes | €70 $100 |
|
| Support for 50 mailboxes | €100 $140 |
|
| Support for 100 mailboxes | €145 $200 |
|
| Support for 150 / 200 / 250 / 300 / 500 mailboxes or more | Contact sales |
- For customized offers, please contact sales
FIRsT Support for Enterprise Edition

Annual Subscription
- 24x7 Support & Maintenance for 1 Year
| Support for 25 mailboxes | €125 $170 |
|
| Support for 50 mailboxes | €180 $245 |
|
| Support for 100 mailboxes | €260 $355 |
|
| Support for 150 mailboxes | €330 $450 |
|
| Support for 200 / 250 / 300 / 400 / 500 / 1000 mailboxes or more | Contact sales |
- For customized offers, please contact sales
FIRsT Support for Service Provider Edition

Annual Subscription
- 24x7 Support & Maintenance for 1 Year
|
Support for 1500 mailboxes
|
€300 $410 |
|
| Support for 3000 mailboxes | €515 $700 |
|
| Support for 5000 mailboxes | €730 $995 |
|
| Support for 10,000 mailboxes or more |
Contact sales |
- For customized offers, please contact sales
What happens once the purchase is made?
You will receive registration code(s) via email, usually within several minutes after placing the electronic order and credit card charge so you can register their Axigen license. Within one working day you will receive the License Key for the purchased product, at the same email address.
Note: In case you have email filtering in place, please add axigen.com domain to the safe list to avoid the email being caught in your mail filtering system.
You will receive registration code(s) via email, usually within several minutes after placing the electronic order and credit card charge so you can register their Axigen license. Within one working day you will receive the License Key for the purchased product, at the same email address.
Note: In case you have email filtering in place, please add axigen.com domain to the safe list to avoid the email being caught in your mail filtering system.













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