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Here you can renew your support subscription for AXIGEN Mail Server as follows:
FIRsT Support Services Annual Subscription includes the following
  • 24 x 7 x 365 availability by email (24 hours response time)
  • Assistance for: Installation, Migration, Configuration, Troubleshooting, Antivirus/ Antispam Integration
  • Software Maintenance - allows you to upgrade to new Axigen releases at no additional cost
Please note that:
  • The listed prices for FIRsT Support renewals only apply to base licenses (with no add-ons included).
  • By renewing your Support subscription, you will benefit from Technical Support & Maintenance services for 1 year, starting with the date you purchase the renewal package.
  • If a Maintenance & Technical Support subscription renewal is not ordered before the current subscription's expiration, a new license has to be purchased.
For customized offers, please contact sales

FIRsT Support  for Business Edition

AXIGEN Business Edition

Annual Subscription


  • 24x7 Support & Maintenance for 1 Year

Support for 25 mailboxes €70 $100 Buy Now
Support for 50 mailboxes €100 $140 Buy Now
Support for 100 mailboxes €145 $200 Buy Now
Support for 150 / 200 / 250 / 300 / 500 mailboxes or more   Contact sales

FIRsT Support  for Enterprise Edition

AXIGEN Enterprise Server

Annual Subscription


  • 24x7 Support & Maintenance for 1 Year

Support for 25 mailboxes €125 $170 Buy Now
Support for 50 mailboxes €180 $245 Buy Now
Support for 100 mailboxes €260 $355 Buy Now
Support for 150 mailboxes €330 $450 Buy Now
Support for 200 / 250 / 300 / 400 / 500 / 1000 mailboxes or more   Contact sales

FIRsT Support  for Service Provider Edition

AXIGEN ISP Base Server

Annual Subscription


  • 24x7 Support & Maintenance for 1 Year

Support for 1500 mailboxes
€300 $410 Buy Now
Support for 3000 mailboxes €515 $700 Buy Now
Support for 5000 mailboxes €730 $995 Buy Now
Support for
10,000 mailboxes or more
  Contact sales

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What happens once the purchase is made?
You will receive registration code(s) via email, usually within several minutes after placing the electronic order and credit card charge so you can register their Axigen license. Within one working day you will receive the License Key for the purchased product, at the same email address.
Note: In case you have email filtering in place, please add axigen.com domain to the safe list to avoid the email being caught in your mail filtering system.