Email Server for ISP – AXIGEN Service Provider Edition

Smart structured administration offers the option of local or remote access to servers. With the web-based administration front-end, configuration is a breeze and maintenance simple and straightforward, while all day-to-day tasks can be easily automated.

• Account classes - enable system administrators to create different classes (groups) of accounts, in order to provide basic and premium accounts, differentiating the service levels (such as allowed services, message size quota, filters applied, etc). Administrators can configure different behavior patterns for the account classes they create. Changes of behavior patterns of an account class will be dynamically inherited by all its accounts.
• Delegated Administration - create multiple administrative users and groups with predetermined membership hierarchies and permissions, having limited administrative rights, thus allowing the delegation of administrative tasks for a specific domain or even for specific domain operations (such as creating and managing new users, mailing lists, groups, etc)
• New and improved administration console - configure service specific parameters through Axigen's comprehensive Web Administration interface designed for optimized navigability, with quick links and contextual help.
• Automated operations - automate administrative and provisioning tasks using the CLI (Command Line Interface)
• Reporting Engine - using the Reporting Engine, system administrators can define collection policies for server runtime parameters. Based on the collected parameters, Axigen renders graphical history charts allowing the administrator to monitor the server's health. The charts may include instant values and statistical functions applied to these values (average, min, max etc).
• Single Point Administration - Web Administration interface provides configuration of all Axigen services in a unified manner, both locally and remotely.

Axigen relies on its carrier-class technology to sustain complex setups, to provide the required level of service availability and seamless scalability.

• Clustered multi-tier setups (front-end / back-end) - separate services (such as SMTP / IMAP / POP3, etc) on different tiers to enhance the overall security of the system and to provide service high availability
• LDAP Authentication and Routing- store account passwords and routing information in a central point to support the multi-tier setup
• POP3 Proxy / IMAP Proxy - distribute mailboxes on multiple AXIGEN back-end servers and use separate front-end proxies to route POP3 / IMAP connections to the appropriate back-end server
• RHCS Support - Provide high availability for back-end services

Axigen relies on its carrier-class technology to sustain complex setups, to provide the required level of service availability and seamless scalability.

• Processing Thread control - the administrator can allocate a specific number of parallel threads to each service, making balanced use of the processing power, according to the specific needs.
• Queue Management - messages in the queue can be inspected by the administrator using different filters, such as sender, message size, retry count, etc; different actions (such as: delete, reschedule, send NDR) can be taken on the matching messages.
• Virtual Queues - for each distinct remote domain, Axigen creates a separate queue, protecting the server from potential overload generated by multiple simultaneous email sending attempts to an unresponsive domain. All messages for the unresponsive domain are held from delivery until the first email is successfully sent.
• Cached Queue - messages in the queue that are soon to be delivered are cached; the administrator can define the size of this cache according to the amount of available memory.
• Hashed Queue Structure - the queue items are stored in a hashed structure allowing rapid access to message related information
• Retry Policies - define message retry policies for specified source or destination domains (or message or connection parameters), for example the server allows an increased number of retries for messages sent by premium users or delivered to important destinations.
• Virtual Routing - control the routing of specific messages through specific outbound IP addresses based on various message parameters. By assigning different outbound IP addresses for each domain, the effect of one domain being blacklisted does not propagate to the other domains on the same server.
• Built-in DNS Cache - accelerates the delivery of messages by caching DNS responses for use on multiple messages

The intelligent UltraSorage™ system helps avoiding service downtime or loss of data even when dealing with traffic peaks in the email flow or performing complex backup operations.

• Indexed Data Structure - ensures an optimal balance between the space used for storing indexes and the time to access information by introducing multiple levels of indexes depending on how often information is accessed.
• Transactional Storage - provides structural integrity for the stored information by performing transactional data access.
• Error Detection and Recovery - the storage module identifies and isolates areas with corrupted information in order to prevent subsequent data loss
• Effective Space Management - only one copy of a message received by multiple recipients is stored (particularly useful for distribution lists and groups)
• Expandable Storage - the administrator can add subsequent storage units to one domain, thus increasing the available space.
• Storage Overload Prevention - ensured by limiting allowed message sizes according to specific policies based on multiple message or connection parameters.

As we notice an yearly increase in virus threats and spam volume, it is clear that protection at every network level is mandatory. Axigen is capable to integrate at server level or SMTP level multiple antivirus and antispam applications, building filtering chains that can be applied differentially at server or even domain level.

Click here to see the complete list of Antivirus and AntiSpam applications running on AXIGEN Mail Server.

We consider email protection and reliability as high priority concerns for nowadays business communication. We have integrated a set of 7 defensive tools against Spam, Malware and potential DOS attackers:

Default settings are fully secured against all current threats and several configuration tools are available, including a web-based tool and a command line interface.

Click here to read more about all the security tools integrated in AXIGEN.

AXIGEN Mail Server provides users with simple and fast WebMail access to their messages and personal organizers.

• Customized look and feel - users have the option to choose from multiple predefined layouts, personalizing the web mail experience.
• Personal Organizer (add-on) - effective time management through calendar, journal, notes and tasks.
• Rules Wizard (Outlook like) - each user has the ability to define rules for deleting, moving to specific folders or sending automatic replies to messages matching specific criteria.
• Public and Personal Address Book - quickly add recipients to newly composed messages directly from the personal contacts or from the domain's public address book.
• Remote POP Connections - collect messages from external POP3 accounts in the user's inbox or in a specific folder.
• Advanced search - powerful function that allows the user to find the matching messages based on sender, recipient, size, received date or specific header contents.

Additional benefits

• Customized branding - integrate WebMail into the corporate identity using the Axigen HTML templating engine.
• Optimized message delivery - messages are directly injected by the WebMail server into the processing queue.

• English
• Spanish
• German
• Italian
• Portuguese
• Russian
• Dutch
• Swedish
• Romanian
• Danish
• French
• Hungarian
• Serbian

The migration process is critical to the setup of your new AXIGEN-based email solution; for this purpose, AXIGEN provides a dedicated engine that insures an automatic and transparent migration process. Thus, all domains, accounts and mailboxes from any legacy mail server can be easily migrated to AXIGEN via IMAP, without service interruptions.

We aim to stand out when it comes to supporting our existing and potential customers. Besides providing our FIRsT support completely free of charge, we have also designed special support programs for Service Providers like you, comprising Premium Support, GOLD Add-on and GoLIVE! Support.
Learn more about our complete support services.

• Around the clock technical support, 365 days a year
• FREE email support, with guaranteed response time
• Ticket based incident handling, for easy and swift tracking
• Free access to knowledgebase, product forums and documentation
• Premium Support, with telephone support, Level 2 CSE and software maintenance included
• GOLD Support, introducing free callback hotline; Technical Account Manager (TAM) and monthly reports
• GoLIVE! Support, providing on-site assistance

AXIGEN offers licenses for unlimited numbers of servers, allowing you to perform backup, mirroring and testing operations. Upgrade procedures are extremely simple and inexpensive. Personalized and reliable support services back you up, so that you can keep the focus where it should be: on your customers.

• Flexible licensing scheme - unlimited number of servers in one location
• Competitive pricing
• Tailored support services