Technical Support Engineer

How about working on great technology and feeling comfortable and positive at the same time? Join a handful of passionate people who love working together for a complex but rewarding mission: to create great technology, made in Romania and used all around the world.

As a Technical Support Engineer, you will:

  • handle from the office incoming customer requests related to our products (Axigen Email Server and add-ons)
  • investigate and solve functional problems
  • understand and assimilate new products and technologies
  • configure and deploy Axigen Email Server and third party products or add-ons
  • develop monitoring and configuration scripts
  • deal with customer technical requests and requirements
  • present and sustain technical solutions to the customer
  • collaborate with the software and testing teams to ensure efficient bug fixing.


  • are passionate about software and IT – because we are
  • like helping people solve their problems, whatever the channel: email or voice
  • take pride in your wide coverage of IT concepts and technologies, including various operating systems (Linux/Unix, Windows)
  • possess a solid knowledge of networking, TCP/IP protocols and services
  • are a good communicator and have a “can do”, problem solving attitude
  • have a long friendship with at least one scripting language (Perl, Python, Ruby, shell scripting)
  • really do read, understand and speak English — you will need it.

It would be even nicer if you:

  • gathered some experience with Email Servers and Email Protocols (SMTP, POP3, IMAP, etc.)
  • have a good idea about web technologies
  • are not a complete stranger of Windows OS inner works
  • are yourself a heavy user of email and collaboration features (Calendar, Contacts, etc.).

What's in it for you:

  • Be part of the evolution of one of the few “Made in Romania” software apps. The Axigen Mail Server is used by customers worldwide for the last 10 years
  • A pleasant and friendly work environment, with now no more than 25 people, in which expertise is shared openly and where everybody strives for knowledge and self-improvement
  • Attractive remuneration package, lunch discount tickets, “Happy Friday” cookies
  • Private health insurance and performance bonuses
  • A flexible program ensuring a fair work/life balance. And yes, overtime is rewarded
  • Limited transportation hassle: we’re 8 min walking from the subway station, and you won’t go mad if you try to park nearby.

Apply Now

You can apply by sending us your CV, along with a mention of the position name in the application subject, to

Only the selected candidates will be contacted.