Axigen as ESXI VM not receiving POP3 requests

Support General Configuration
1

Hello,

does anybody have experience with the a.m. setup ? IMAP and SMTP are arriving to Axigen without problems but POP3 never seems to arrive, the logs do not show any activity. Our firewall logs show that POP3 is forwarded directly to Axigen but it doesn’t react. Of course POP3 service is running.

Thanks in advance !

2

Hello,

Can you share the Axigen configuration file available in /var/opt/axigen/run/axigen.cfg

Regards,
Florin

3

Sorry Florin, I am unable to get hold of this file.
CLI access also does not work (I enabled port 7000 on 0.0.0.0 as found in docs) although firewall is passing it through.
FTP access works until password is passed, access granted but no directory information follows.
I can access Axigen only through WebAdmin and the console, but from the latter it seems to be impossible to copy files to the VMWare storage.
Any ideas how I could get hold of the file information ? Thanks !

4

Hello,

You can access the VM through SSH however please send me a screenshot with POP3 listeners from Webadmin -> Services -> POP3

Regards,
Florin

5

grafik
grafik1652×898 106 KB

6

Ok, got the file…

axigen.zip (4.9 KB)

7

OK everything looks ok in Axigen configuration file.

Please check the VM firewall if connections on 110 and 995 are accepted using for example the below command:

firewall-cmd --list-all

If the ports are not open you may use:

firewall-cmd --permanent --add-port=995/tcp --add-port=110/tcp
firewall-cmd --reload

Regards,
Florin

8

Thanks a lot, Florin, that did the job !!

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