Can't used script to create new accounts

Support General Configuration
1

I am trying to use the Python script provided by Axigen called “import-accounts.py” and I am getting a “domain does not exist”. The domain exists and is there so any help would be appreciated.

2

Hello Richard,

1/ Please confirm the versions for import-accounts.py (latest = 1.9) and cli2.py (latest = 1.30)

2/ Please confirm the domain is listed when connecting to CLI and executing list domains command

3/ Please enable the debug mode by running the script like:
CLIDEBUG=yes ./import-accounts.py <accounts-file> and share the output you get.

HTH,
Ioan

3

I found that the domain is case sensitive. The script forces lower case conversion to the domains it finds in the import file. So either change the domain of your Axigen host software or remove the .lower() command and make sure you AccountImport.txt file email addresses perfectly match your domain.