Problem sending/receive emails after installation

Hello,

I have a VPS server and a wordpress site and searching the internet I found the axigen.
I am a new user and basically I want to use it for my email and for some accounts that I will use.
I did the installation normally and after entering the administration interface, I went to DNR settings and added the 2 IP’s of my server.
After that I’m trying to use the SMTP server in wordpress but I’m not getting it.
After configuring the smtp server in wordpress and sending test emails it returns an error. Looking at the axigen logs I see the following messages:
TempError (spfHeader = ‘temperror (ninjascalper.net: temporary error: Error during lookup: Could not retrieve SPF record), problem=Error during lookup: Could not retrieve SPF record;’; spfExplanation = 'null’

Forgot to set up something? What was missing?

Thank you.

Hello,

In the DNR section you should add your DNS servers (if not already populated by the installer) and not the IP’s of your server.

HTH,
Ioan

Thanks for the answer.

I put the Open DNS servers in the DNR settings, also added the SPF and TXT records in my domain’s DNS settings and disabled authentication in routing settings.

Now I can send emails from the site normally, but I can’t configure the email I created outside the server.

In my outlook for example it doesn’t seem to recognize my domain:

IMAP seems to recognize it successfully, but SMTP does not.

The MX configuration in the domain appears to be correct:

What do you think it can be? Thank you.

Hello, Updating the situation.

I changed the ports in “SMTP Receiving”, as I was pointing to port 25. I changed to port 587 and now I was able to successfully add the account to the outlook.

I did an email sending test and received it normally on my personal email. Only now the problem is that I can’t receive emails.
I answered the test email I had sent but it didn’t arrive.
I signed up for a paypal account with the email I created (contact@ninjascalper.net) but I didn’t receive the confirmation emails they sent.

When I go to send/receive in outlook the synchronization is done successfully but the messages do not arrive.

The strange thing is that the email does not return. As if it had been delivered correctly.

When receiving any email, no log is generated

Dear friend
To receive emails from outside you need to have port 25 on smtp receiving to be enabled
You can add another listener port.

Thanks for the answer. That is the problem.
Now I need to configure the certificate but I am not getting it.
But I will create another topic.