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  • You've acquired a new license message

    Hi. I own a business/perpetual license. I just upgraded to X2 and now the dashboard is showing:

    You've acquired a newer license
    which is not yet applied to your server.

    Version is 10.2 and license is still 10.1. I haven't been sent a license via email so I don't know what it means about me having "acquired" one.

    Do I need to regenerate something to get the license in sync with the version? I have active maintenance until 10/10/18.

    Thanks!

  • #2
    Hello,

    Most probably the respective message is incorrectly stating that there would be a newer key.

    If you did not yet report this issue through the support channel please share your RC (Registration Code) so we could made further verification.

    BR,
    Ioan

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    • #3
      Hello,

      The reported issue should be solved (into our side). Could you confirm the fix?

      BR,
      Ioan

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