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Outlook will not load when server is offline

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  • Outlook will not load when server is offline

    I have just set everything up and it is great except fort one major frustration. I am using Outlook 2013, 32 bit with the Axigen Outlook Connector. If the laptop has no connection to the server then it simply will not start. I have tested this many times and it is extremely annoying. The outlook profile has a single account based on the Axigen connector, no other accounts and the local ost file in the local profile.

  • #2
    Hello Mark,

    We have tested using the following:
    Windows 8 - Outlook 2013 32 bits
    Outlook Connector 10.1.3 32 bits (latest version at this time)
    Axigen server version 10.1.4 (latest version at this time)

    and proceeded with the following steps:
    We have connected to an account from the Axigen server using Outlook Connector add-on
    We waited for the messages to synchronize
    We closed the Outlook mail client
    We stopped the Axigen server
    We opened the Outlook client and received the following error:

    We clicked on ok and the mailbox was anyway loaded even if the server was not offline.

    Please provide us the exact steps we need to perform in order to replicate the reported behaviour.

    Thank you.