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Proper update/upgrade Documentation?

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    Proper update/upgrade Documentation?

    Hello,

    I've noticed that there's no proper Documentation for updating/upgrading Axigen.

    Yes, I found multiple threads on this Forum but, as a paying customer, I expect at least a decent documentation level. Opening tickets for such a trivial/frequently met task is unproductive for everybody.

    Please advise.

    Thanks,
    Razvan

    #2
    Hello Razvan,

    Upgrading is similar to the installation procedure, meaning the installer kit will present the option Upgrade instead of Install.

    For obvious reasons you should have a backup of your installation before running the upgrade.

    Now, if you need a custom upgrade (like upgrading from Axigen version A on OS X to Axigen version B on OS Y) than you will need a customized procedure that could be discussed / validated by our support team.

    From your post I understand that you did not found on our site the following KBs that I consider relevant to the upgrade topic:HTH,
    Ioan

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