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Axigen Process randomly restarts

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    Axigen Process randomly restarts

    Hello! This problem was initially reported to me that their webmail would seemingly randomly log them out and they would have to log back it. After spending a deal of time tracking down potential webmail issues before I found an entry in /var/log/mail.log (attached) that appears to show the axigen service randomly stops and restarts. The times seem to match up with when the webmail users report disconnects, and it probably happens too quickly for Outlook users to notice. Any idea what may be causing this or how to fix it?

    Any help would be greatly appreciated!

    #2
    Hello,

    Please upgrade to the latest available version (10.2.2) and apply the latest patches (10.2.2.41).
    If the problem still reoccurs please let us know.

    HTH,
    Ioan

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