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License Catch22

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  • License Catch22

    Surely this has been resolved by now but I can't find any info on how... I was running an older version of Axigen 10.0 when my server had a hard drive crash. By the time I got that fixed I discovered I was going to have to reinstall Axigen. Axigen has now moved on to 10.2 which I downloaded. I saved my old working directory /var/opt/axigen to a separate location, ran the Axigen install/configure script and hit a snag. The server refused to start saying my license has expired. In order to get a new license I have to fill in a form on this website whereupon it will be emailed to me. (I did fill in the form just in case it would give me a work-around for the obvious problem.) HUMP! I am now in the twilight zone of a Catch-22, I can't receive my new license because my server won't run because my old license has expired.

    FYI I will NOT set up or use a public server email address because they require too much private information. So how do I get a license and install it without using email?

  • #2
    As a follow-on to my previous posting about the License Catch22, here is the output I get when I try to star Axigen...

    bigbang:/mail/axigen # systemctl restart axigen.service
    bigbang:/mail/axigen # systemctl status axigen.service
    ● axigen.service - LSB: Initscript for Axigen Mail Server.
    Loaded: loaded (/etc/init.d/axigen; static; vendor preset: disabled)
    Active: active (exited) since Tue 2018-06-05 13:14:44 PDT; 12s ago
    Docs: man:systemd-sysv-generator(8)
    Process: 21827 ExecStop=/etc/init.d/axigen stop (code=exited, status=0/SUCCESS)
    Process: 21843 ExecStart=/etc/init.d/axigen start (code=exited, status=0/SUCCESS)

    Jun 05 13:14:44 bigbang axigen[21843]: Starting AXIGEN Mail Server.....done
    Jun 05 13:14:44 bigbang systemd[1]: Started LSB: Initscript for Axigen Mail Server..
    Jun 05 13:14:44 bigbang Axigen[21864]: INFO: Running as user 'axigen' (id=474) and group 'axigen' (id=101)
    Jun 05 13:14:44 bigbang Axigen[21864]: INFO: Maximum open files: 20001
    Jun 05 13:14:44 bigbang Axigen[21864]: WARNING: License key is expired; default (trial) license will be used
    Jun 05 13:14:44 bigbang Axigen[21864]: INFO: Reading configuration file '/var/opt/axigen/run/axigen.cfg'
    Jun 05 13:14:44 bigbang Axigen[21864]: SUCCESS: Open container '/var/opt/axigen//serverData/00.hsf': success
    Jun 05 13:14:44 bigbang Axigen[21864]: INFO: AACL support is available using server storage
    Jun 05 13:14:44 bigbang Axigen[21864]: ERROR: Trial version has expired
    Jun 05 13:14:44 bigbang Axigen[21864]: SUCCESS: Close container '/var/opt/axigen//serverData/00.hsf': success

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    • #3
      Hello Marc,

      Could you please send me a Private Message with your RC so I could search for your license and send you a download link?

      Please advice.
      BR,
      Ioan

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