Could I upgrade Axigen 8.1 to 10.2 ?

[longvan]

Hi,

I tried to upgrade axigen form 8.1 to 10.2, everthing were working well but then it could not start axigen service.
It show error it file /var/log/message "axigen: auxpropfunc error invalid parameter supplied"

Server OS: centos 6.10.

Any help would be appreciated !

[indreias]

Hello,

Most probably your license version is not compatible with the version you have upgraded.

What else is reported in /var/log/maillog when you are trying to start Axigen service?

HTH,
Ioan

[longvan]

Hi indreias,

I see this messeage "ERROR: Trial version has expired" in /var/opt/axigen/log/everything.txt.
Could we use trial version Axigen 10.2 in 60 days ?

Our old license Axigen 8.1 has expiry date is January 10, 2038.

Thanks

[indreias]

Hello,

Yes - you should try to get a trial license till you will sort this our with our sales team.

HTH,
Ioan