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conflict error while syncronozing with openldap

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  • conflict error while syncronozing with openldap

    hi everybody
    we have been using axigen with openldap since 3 months ago. up to 10 days ago everything was working fine. but since then axigen cannot sync with openldap.
    when we change an attribute value in openldap or add new user, it does not take effect in axigen.
    when we change attribute value in axigen or add new user, it does not take effect in openldap.
    the log error is as follows:
    2018-04-22 11:52:06 +0430 08 mail USERDB:00000001: Begin synchronize ADD/MODIFY operation on user entry 666A3E26-D685-1037-83D8-DBAD49A67C24 in domain iasbs.ac.ir 2018-04-22 11:52:06 +0430 08 mail USERDB:00000001: Current synchronize target is user z.shomali with entry id 666A3E26-D685-1037-83D8-DBAD49A67C24 in domain iasbs.ac.ir 2018-04-22 11:52:06 +0430 08 mail USERDB:00000001: End synchronize ADD/MODIFY operation on user entry 666A3E26-D685-1037-83D8-DBAD49A67C24 in domain iasbs.ac.ir with result 'Conflict' Thank you in advance

  • #2
    Hello,

    Please open a support case so our team could investigate this issue.

    HTH,
    Ioan

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    • #3
      Thank you for your response, Could you please send me the link that I should use for openining a support case?

      Comment


      • #4
        Hello,

        Please find all relevant info here >> https://www.axigen.com/support/contact.html

        HTH,
        Ioan

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