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Cyren antispam service wont start after upgrade to 10.2

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  • Cyren antispam service wont start after upgrade to 10.2

    Hi,

    After upgrading to v10.2 Commtouch antispam stopped working and we should switch to Cyren service instead. According to this KB:
    https://www.axigen.com/knowledgebase...en-X2_375.html

    But when trying to start the Cyren service i only get a message telling me that: "An error has occurred!" I have even tried patching to v10.2.1.12

    I cant find any relevant log about this.

    I am running on Windows Server 2016.
    Please advice!

    Best Regards
    //Erik

  • #2
    Hello Erik,

    Please open a support ticket for this issue as this is the best way to address this kind of problems.

    BR,
    Ioan

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    • #3
      Ok. Done that.
      Thanks.
      Oh and I get an error if I don't write at least 30 characters in this message. Done that now (Very strange requirement!)

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