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FTP Backup Problem

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  • FTP Backup Problem

    Hi Axigen team,
    we're backing up our axigen domains in FTP mode with "FreeFileSync" program but we often receive an error like

    "Impossibile aprire la cartella "ftp://axigen_mail_server_ip/domains/domainname.tld/accounts/accountname/".

    CURLE_RECV_ERROR: response reading failed [curl_easy_perform]"

    We have big problem also with other ftp client like filezilla; can sombody help us to investigate this behaviour?

    Best regards

  • #2
    Hello,

    Please share your Axigen version and check your Axigen log (after increasing FTP-Backup service Log Level to Protocol Communication) for any hints related to the reported issue.

    Do you have access to a linux machine so you could save the backup using LFTP?

    BR,
    Ioan

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