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Receiving emails is slow

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  • mGhost
    started a topic Receiving emails is slow

    Receiving emails is slow

    Hi,
    Whenever I send an email, It gets send pretty quickly, but when it comes to receiving an email it usually takes 10-20 minutes before it ends up in my Axigen Inbox, is there a reason for this?

  • indreias
    replied
    Hello,

    When you are receiving a message into your inbox you could open it (for example in WebMail) and see its source.

    Now, you could review the "Received" headers so you could trace the message from the moment the sender sent it till the message arrived in your email server. Checking the timestamp mentioned there (take care about the TimeZone as usually the message could travel between different TimeZones) you will be able to understand why the message has been delivered with delays.

    HTH,
    Ioan

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