(Why) Choosing a Premium Messaging Solution is a Smart Business Decision

Gibtelecom is the leading mobile, broadband, and fixed communications services company in Gibraltar.

Organization Profile:

Service Provider / Telco

Based in Gibraltar

200+ Employees

Axigen Messaging Products & Services

Gibtelecom is the leading mobile, broadband, and fixed communications services company in Gibraltar. Through its extensive communications networks, Gibtelecom provides a wide range of voice and data services (including mobile) to the local Gibraltar market. They also supply business enterprise products to a number of the world’s top e-gaming businesses, as well as to the financial services, shipping and tourist industries based on ‘the Rock’.


THE SITUATION

Gibtelecom were managing a complex and aging email platform using Proofpoint's Sendmail solution. Gibtelecom was in the position to look at a replacement solution due to costs of maintaining the existing solution, lack of required functionality since the original solution was deployed, and a desire to generate new business.

CHALLENGE

Replace outdated and end of life Sendmail based mail server platform Hardware infrastructure concerns

THE SOLUTION

Axigen Mail Server, Calendaring & Collaboration for Service Providers

Premium Customer Support

THE BENEFITS

Increased flexibility and scalability allow easy expansion of the platform as required

Optimized hardware resource with a fully virtual deployment

Ability to better protect customers and email platform reputation

New business package using Axigen Premium features and functionality

THE EVALUATION PROCESS

The Axigen email platform was chosen as the result of an extensive evaluation process involving the major mail server solutions targeting the service provider industry. Below are key benefits / features that Axigen provided to Gibtelecom.

AXIGEN PREMIUM FEATURES

Gibtelecom found Axigens' premium features would provide them with a competitive advantage and open up new business opportunity, focused on a premium email offering. SMB & SME customers can greatly benefit from groupware and the communication mobility on offer.

LICENSE FLEXIBILITY BRINGS COST EFFICIENCY

There are a series of real benefits for end users when using the Axigen license. The selective activation options (available in the premium email features) for Axigen Premium Users offer high flexibility and optimization ground for your services costs.

THE TECHNICAL CAPABILITIES

We took the following criteria into consideration when evaluating mail server solutions: ease of installation, mail filtering flexibility, migration tools, provisioning and configuration capabilities.

During our evaluation process we found very few solutions truly suitable for a service provider.

THE AUTO-MIGRATION

Given the complexity and risk of a migration between email platforms, the Axigen auto-migration functionality was critical.

Axigen's project management and technical support was fantastic throughout the process, allowing us to migrate to the new platform with minimal disruption to our customers. Their expertise and experience were an invaluable resource.

ALEX BREEDON, Gibtelecom IT Manager