If any of the 'Group by' views are selected the result list, in the message list window, will be split in pages containing a defined number of messages (set in the WebMail Data tab). Navigation among pages is possible (go to first, next, previous, last, or specific (by number) page) and if actions are performed on items in a page the interface will remember the page name so when the user returns it will be the exact same page.

Composing a new message

To compose a new message, press on the New button. A pop-up window similar to the one below is displayed :

Steps for editing a new message in AXIGEN WebMail

To edit an email message you need to take the following steps:

1. Enter the email addresses of the recipients in the To: field of the message (separated by commas if multiple) or add them from your existing address book by pressing the Addressbook button. The Addressbook gives users access to contacts defined for their account and also to Public and Domain contacts. First select the needed contact list, then select a specific one. Email addresses can be added automatically to the 'To', 'Cc' or 'Bcc' fields. To do so, click on the address to select it, then click the To, Cc or Bcc buttons. Press the OK button when you are done adding recipients or the Cancel button to quit.

2. Use the Check addresses button to verify the validity of the email addresses you have inserted.
3. Specify the subject of your message in the Subject: field.
4. Use a different originating email address by clicking the Show From link (after the formatting buttons) and typing the address in the From field. 
   

For information on how to define 'Send Mail as' permissions please see Sharing permissions.


5. Set the 'Reply-to' header for the email message. When clicking the 'Show Reply-To' link, a new field appears containing the email address defined in the settings window (which the user may override). If no value was defined in the Settings > Personal Data page the input field must be empty.
6. Edit your message in the message body. The user can now use rich text (Bold, Italic, Underline / Strike through, Different font face and size, Colors, Subscript, Superscript, Insert link, Bullets etc.).
   
7. Add attachments to your message by pressing the Attach button. To add an attachment, press on Browse, specify the path to the attachment and then press on the Upload link. To add multiple attachments, repeat these actions as many times as you need.
8. After adding one or more attachments to a WebMail message, the attachment list is displayed in the lower part of the screen. You can delete the attachments one by one, by clicking on the corresponding [delete] link.
9. You can save a draft of your current message at any time by pressing the Save button and resume its editing at a later time.
   

Marking messages

To mark a message, you must first select it in the upper panel by clicking on it. Then choose one of the options displayed in the Mark as dropdown box:

• Select Mark as read to set the status of the currently selected message(s) to Read.
• Select Mark as not read to set the status of the currently selected message(s) to Not read.
• Select Flagged to add a flag to the currently selected message(s).
• Select Not Flagged to delete the flag for the currently selected message(s). This option is only available for previously flagged messages.
• Select Deleted to mark a message as deleted (it will be displayed in strikethrough style). When marking certain messages as deleted, you can also choose to hide them by pressing the Hide deleted button
  
• Select Not deleted to remove a deleted mark from a certain email message.

Read Receipts in WebMail

The WebMail interface is extended to allow the user to request 'Read Receipts' when composing a new message as well as optionally send a 'Read Receipt' when reading a message that was sent with the 'Request Read Receipt' option. The 'Read Receipt' functionality relies on the MDN standard, as defined in the RFC 3798.

You can toggle the 'Request Read Receipt' checkbox  in the message window between the following settings:

• Request Read Receipt
• Don't request Read Receipt

If the option is enabled when 'Send' is clicked, the WebMail service will include the appropriate MDN header in the sent message

You can set the behavior of the user interface for incoming messages that have the 'Request Read Receipt' header set. The setting named "When receiving a message that requests a read receipt:" has the following  options:

• Always send a receipt
• Never send a receipt
• Ask

If "When receiving a message that requests a read receipt:" is set to "Ask" a popup will be displayed containing the text: "The sender of this message requested a receipt to be returned when the message is read. Send receipt?" The options for the user are:

• Send - a receipt is sent and the flag is set (so that the user is not prompted again)
• Don't Send - the flag is set and no receipt is sent.
• Cancel - no receipt is sent and the flag is not set (hence the user is prompted again) next time the message is opened.

Printing messages

The Print button, when clicked while at least one message is selected, generates a window containing a printer friendly version of the selected messages as well a print pop-up window. 

After printing is finished or canceled, the popup window closes automatically.

Deleting messages

To delete one or more messages, select the message(s) and click on the Delete button in the Main button bar. If you do not wish to see the deleted messages click the Hide deleted button. Deleted messages will be permanently deleted or sent to the Trash folder depending on the user setting in WebMail Data or the Move deleted emails to Trash option set by the administrator in Account WebMail Options.