How to Set up a Catchall Account

This article provides information about setting up a catchall account to receive mails directed to non-existent recipients

Issue cause

Mails to inexistent accounts are being rejected

Solution

In order to receive mails directed to non-existent addresses on a local defined domain, please follow these steps:

1.Login to the Webadmin interface using the admin account
2.Navigate to Domains & Accounts -> Manage Domains -> Edit domain's preferences
3.In the Catch-all area you have 3 options:
  a) Reject (default)
  b) Redirect to Public folder - if this is selected you must provide the name of the public folder where such emails will be delivered
  c) Redirect to Account - if this is selected you must provide the account name (without the @domainname.tld because it is pre-assigned) and the folder where such emails will be delivered (for example: Inbox).


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