Redirect overquota messages to a different account

Article updated on 08 July, 2008

Description

This article describes how messages sent to an over-quota account can be redirected.

Error cause

Sending a message to an account that exceeded the allowed quota will be rejected.

Resolution

To redirect a message from its original recipient to another, but only if the account quota was exceeded, perform the following:

  1. Log into the webadmin interface.
  2. Go to the "Security & Filtering" -> "Acceptance & Routing" context.
  3. Go to the "Advanced Settings" tab.
  4. Click the "Add Acceptance / Routing Rule" button.
  5. Enter a descriptive name in the "Rule name" field.
  6. From the "Conditions" section, select "Recipient -> Is Overquota".
  7. Click "Add condition".
  8. From the "Actions" section, select "Recipients -> Change Recipient".
  9. Click "Add action".
  10. Enter a recipient name and destination folder.
  11. Click "Save Configuration".
NOTE: The destination account must exist. If it does not, the redirection will fail and the message will still be discarded.

Applies to

Releases: Mail Server 6.0.X, Mail Server 6.1.X
OS: Linux, Windows, FreeBSD, OpenBSD, NetBSD, Solaris
Distros: RPM based distros, RPM based distros with gcc3, RPM based distros with gcc4, Slackware, Debian, Ubuntu, Gentoo, FreeBSD 5.4, NetBSD 3.0, OpenBSD 3.8, OpenBSD 3.9, Solaris 10 x86, FreeBSD 6.1, Mandriva Linux, DEB based distros with gcc4, Yellow Dog, Solaris 10 SPARC, Debian 3.1, FreeBSD 6.x, OpenBSD 4.1, Fedora PPC, OpenBSD 4.2


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