Article updated on 16 April, 2009

This article describes how messages sent to an over-quota account can be redirected.

Sending a message to an account that exceeded the allowed quota will be rejected.

To redirect a message from its original recipient to another, but only if the account quota was exceeded, perform the following:

1. Log into the webadmin interface.
2. Go to the "Security & Filtering" -> "Acceptance & Routing" context.
3. Go to the "Advanced Settings" tab.
4. Click the "Add Acceptance / Routing Rule" button.
5. Enter a descriptive name in the "Rule name" field.
6. From the "Conditions" section, select "Recipient -> Is Overquota".
7. Click "Add condition".
8. From the "Actions" section, select "SMTP->Action"
9. Click "Add action".
10. Set the action "SMTP action" to "Accept" and add an optional message
11.  Again, from the "Actions" section, select "Recipients -> Change Recipient".
12.  Click "Add action".
13. Enter a recipient name and destination folder.
14. Click "Save Configuration".

NOTE: The destination account must exist. If it does not, the redirection will fail and the message will still be discarded.

Releases: Mail Server 6.0.X, Mail Server 6.1.X, Mail Server 6.2.X, Mail Server 7.0.X, Mail Server 7.1.X
OS: Linux, Windows, FreeBSD, OpenBSD, NetBSD, Solaris
Distros: RPM based distros, RPM based distros with gcc3, RPM based distros with gcc4, Slackware, Debian, Ubuntu, Gentoo, FreeBSD 5.4, NetBSD 3.0, OpenBSD 3.8, Windows, OpenBSD 3.9, Solaris 10 x86, FreeBSD 6.1, Mandriva Linux, DEB based distros with gcc4, Yellow Dog, Solaris 10 SPARC, Debian 3.1, FreeBSD 6.x, OpenBSD 4.1, SLES PPC, OpenBSD 4.2