Axigen connector: Outlook 2016 needs restart to sync emails

Every now and then emails will not be retrieved from the server in Outlook 2016 for some reason, which requires a restart. What would be the cause of this?

@CreativeWebTech

Honestly speaking don’t put a lot of high hopes with the Outlook Connector of Axigen.

Like me only struggles. Losing clients as well due to this Outlook Connector.
They don’t have any definite answers to the issues of Outlook connector and only work around in which not being reliable as well due to some circumstances.

I move back to IMAP and implementing Carddav, Caldav and icalendar for Outlook and Thunderbird clients.

Jay