Axigen Key will not register in 10.2.2

Support Install / Uninstall
1

I am looking for some help. I have followed the instructions in the https://www.axigen.com/knowledgebase/How-to-register-apply-your-Axigen-license_38.html

Both the automated and the manual. When I am done restarting the server after the manual placement of the BIN file in the “Program File\Axigen Mail Server” directory there is no axigen_lk.txt in the run directory.

I have the server working but it only has 3 days since I upgraded to 10.2.2 -

Any thoughts?

screens
screens.jpg3046×1321 593 KB

2

Hello,

In order to investigate this situation please post an archive with the system log file for the Axigen service, saved in a text format as described here.

Regards,

3

I have moved it to a different server and it installed correctly there.
Thanks