Can receive messages but can't send

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1

I installed axigen and did everything correct but still can’t sending mails.

Notes: 25, 443 ports are open.
I set nameserver on DNR settings “8.8.8.8”

2

Hi
Maybe you enabled AV & AS in “Antivirus & Antispam > Supported Application”.
Check in the queue for the reason.
If you couldn`t find the reason then for further investigations please attach ‘everything.txt’ log file.

3

Do you have any SMTP Sending logs to share?

4

Cyren AntiVirus & AntiSpam is currently disabled.

5

I just have everything.txt

6

everything.txt (1.1 MB)

7

It seems that the outgoing route on port 25 is blocked by your firewall.
Axigen cannot connect to remote mail servers on port 25.

8

Router’s firewall is closed. May Windows Defender can block Axigen?

9

Try this: install telnet on the server of use putty to connect to remote email server on port 25.
for example in CMD type below command:
telnet smtp.gmail.com 25
you should receive this picture:
image

10

Adsız
Adsız867×114 18.5 KB

11

Connecting smtp.gmail.com…Didn’t connect with main, port 25: connection failed

12

So you have problem to connect to remote servers through port 25.
If you installed axigen on a host, maybe port 25 is blocked by them.

13

I have Axigen on my personal computer. Axigen exception is open. Adsız

14

I had to set up a forwarder from my ISP, due to them blocking port 25.

You might have to do the same. Search for your ISP name and Mail forwarder, and you might find something

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