I’m testing Axigen X Free edition and I’m stuck at the Migration process: I get constantly the message “Login failed. Try again.” when using the Webmail.
I then tried to do it using CLI, as per instruction, and also to troubleshoot the issue.
To my surprise I can’t login into CLI. Whatever I write (help, HELP, user admin, user “admin” etc), I get always the same answer:
-ERR: Syntax error.
So the migration using webmail is stuck, but also the migration using CLI is stuck.
What is worse, the troubleshooting console also doesn’t work.
Any idea where I can start?
I suppose there is a problem with STARTTLS or SSL when trying to migrate using webmail, but I’m getting no info.
Still, I certainly need CLI and I’ve seen absolutely no similar topic.
The system: Axigen latest, running on Linux Debian 10, with SpamAssassin and ClamAV.
systemctl status for axigen, spamassassin and ClamAV daemon are all ok.
Increasing the log level and looking at everything.txt I was able to make the migration of the test account. Had to do some trial-and-error but this was expected.
But I still haven’t found a way of accessing CLI. I’m always getting the Syntax errors
Hi,
I’ve done this. But I’ve changed the access restriction to 0.0.0.0:7000 instead of 127.0.0.1:7000.
So I’m trying from another machine using telnet.
Is it by default that the only origin can be local or can I login from a remote machine?
I did a local login using 127.0.0.1:7000 and it works, so I suppose the local 127.0.0.1 is mandatory…
Yes, I did so. I’ve arrived at the login prompt of the CLI doing telnet from a different PC.
This is where I had the syntax error.
I’m assuming now that CLI access is only local, can’t be done from remote PC.
The way to go is to access remotely using SSH and then using telnet local. This works.
In case your CLI listener is set on IP 0.0.0.0 (instead of the default value of 127.0.0.1) and port 7000 than you should be able to connect from a different PC (no need to SSH first and connect to localhost).
Please let us know if you still need some advices here.