I am unable to receive email on my Axigen server email accounts. I can send myself an email from within the webmail and receive it. When I send an email from an external account from my ISP to my Axigen admin email account I never receive it and do not get any failure notice from the ISP postmaster. I have checked and rechecked all of the firewall settings and also the router’s port forwarding and cannot find the issue.
After writing the above I found that I can send email from my admin account while not connected through the same internet connection, my cell service. But when I try to send email from my roadrunner account to my admin I do not receive it. There must be a setting that I am missing.
Here is a copy of my everything.txt file: everything.txt (324.2 KB)
the receipt of email begins at 2019-07-21 14:45:02 -0400.
“Negative reply to MAIL command: DNSBL record found” - Have you checked if your IP is on a blacklist? (DNSBL)
Some network info would be good, as apparently your server is on a 192.168.*** network, so there should be a firewall / router in place somewhere. (NAT / Portforwarding)
Also, I do see some issues with DNS resolution where the roadrunner-MTA is involved, are you sure all MX records are in place and properly set?
You might want to have a look here to see if everything’s okay where internet settings / DNS etc are concerned: MailServerTest
I have the port forwarding set up on my router. The address resolves through to my computer. The everything.txt log shows the connection and the AV And anti spam are being addressed. I can telnet to port 25. Still does not receive email from external providers.
Regarding to your log file your domain name is “strouse.me” and MX record point to “mail.strouse.me” that port 25 is unreachable.
Also please know that you enabled “ClamAV” and “Spamassassin” filters that they are not accessible by axigen. Please disable all none available filters in WEBADMIN -> SECURITY AND FILTERING -> ANTIVIRUS & ANTISPAM -> SUPPORTED APPLICATIONS
MX record is now set to mx.strouse.me - no IP though.
But as I already expected, due to the blacklist warnings, name server SOA are from No-IP. Hence I believe @dstrouse is hosting the mail server at home behind a dynamic IP address.
If so, you’ll have no fun at all, as most dynamic IP ranges will be blacklisted by DNSBL and thus by many, if not most, mail hosters.
I have the same problem, please help! I installed the Axigen server, tried to test the send-receive. Sending is not so interesting for now, there is some problems with my IP address restricted for sending emails by my ISP (spamhaus org). But I receive nothing from outside! I have registered in DNS as redsoft-develop.com, when I send myself a test mail from gmail, it is disappearing without any response.
What is very interesting: when I send email to non-existent user at my side , e.g. to nobody@redsoft-develop.com - gmail shows me a response email from Mail Delivery Subsystem: “The response from the remote server was: 550 No Such User Here”
I think it proofs that the connection to my SMTP server was established. But why emails to normal registered users are disparaging? I disabled the Greylisting and not enabled any AntiSpam service!
I already tested it via mxtoolbox.com, it seems worked:
smtp:redsoft-develop.com
220 RED-LIN Axigen ESMTP ready
Test Result
SMTP Reverse DNS Resolution Reverse DNS Resolution - No PTR Record found
SMTP TLS OK - Supports TLS.
SMTP Connection Time 0.929 seconds - Good on Connection time
SMTP Open Relay OK - Not an open relay.
SMTP Transaction Time 3.385 seconds - Good on Transaction Time
Please consider that your MX record points to [mail.redsoft-develop.com] with IP: [108.167.137.22] while axigen is accessible with IP:[87.69.98.212].
To solve the problem you need to make changes in public DNS server ( in your host “Zone editor”) and change the IP address of A record “mail.redsoft-develop.com” from 108.167.137.22 to 87.69.98.212
I don’t understand. When I send an email to the axigen server from an external email address, xxxxx@roadrunner.com, it does find it’s way to the server but never is delivered to the appropriate email box in the server. I posted the log and no-one has responded with anything of use to resolve this issue. I have been using Axigen for quite a while and have always been able to get email delivered. What has changed here. Mind you, I am not a professional programmer or have I taken any special schooling to know how to deal with this.
I am self hosting Axigen on a Windows Home Server 2011 computer.
As you can see in the picture to solve your problem you need to determine the IP address of " mx.strouse.me" in a A record to your public DNS server. consider that for your email server you need to have a static IP not a dynamic IP.
Well I can finally receive and send emails from within Axigen and external providers. I dis see the emails coming into the queue but were getting processing errors. I completely uninstalled Axigenm, including the directory and reinstalled it. I reconfigured the delivery routing to my mail provider’s. Everything works as it should.
