Domain filters seem not to work

Support General Configuration
1

We have set up a series of filters on domain level (which - if I understand correctly - should work for all accounts in that domain). The mails for this domain are received via RPOP. It seems that the filters are not applied. Is there any relation between RPOP and Domain Filters that we should know about ?

Thanks,
Stefano

2

I encountered this before, but I don’t remember anymore the scenario what I am doing.

Yes this is true the domain and the incoming message rules of axigen will not work in RPOP scenario.
What I did and not sure, you need to test it will be account level filter.

Regards,
Jay

3

Hello @stefano

Could you please confirm the Axigen version are you using?

HTH,
Ioan

4

Hello Indreias,
our version is 10.3.3.28.