Forgot Password not an option?

I have logged into my axigen account through ventraip, but I don’t remember my password to login. It keeps saying “old password” but I dont remember it. I have set up question to verify its me but there is no actual option to “forget password” … I have tried both webmail and mobile with no help. Can someone assist please. Thanks! :slight_smile:

Hello,

You have to identify and get further assistance from your mail service administrator.

HTH,
Ioan