Community

HTML body filtering - unwanted result

Hi!
I have “problem”… If I receive email like: 3 steps to unlocking your creativity.eml.txt (78.7 KB)

If my " HTML Body Filtering Level" is at level “No Filtering” or “Low level filtering”, result is empty message. No text, no pictures. Nothing.
If filter level is more strict, like “Medium level filtering”, I get the text of the message, but not pictures.

Why so? If I select “No Filtering”, it should not filter everything away.

Hi!
Current WebMail version: 10.3.1.10.0

Hey,

here’s to hoping that axigen will be quick to fix this.

Now I have version 10.3.1.19.0 and it still have same problem. Those problematic emails (I don’t know what is wrong with them; some HTML error?) are still totally empty on the web interface.

Hello again!

This is very sad to hear. Have you contacted support in this regard?

BR eL

Hi!
No, I haven’t… So, the support don’t “read” these message areas?

Hello,

Please know that we have reproduced the rendering error on our side and reported this behavior to our development team for analysis.

Thank you.

Here is other example. This time it’s from lufthansa.com -airline company

Heading for summer together.eml.txt (194.4 KB)