Hello,
I get the same error for all my users in our Windows Axigen Server and incoming RemotePOP mails are not delivered to users inboxes.
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 JOBLOG:90000000: userA@domainX.com: Conversation index job triggered
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Shepherd thread received signal for processing
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Set recipient userA@domainX.com state to RECEIVED
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Set mail state to PROCESSING
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Start processing mail
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Set recipient userA@domainX.com state to PROCESSING
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Start filter AV:Tnef of type socket filter from server
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Processing started
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Shepherd thread finished processing signal
2025-05-26 08:30:37 +0300 16 THINKCENTREM700 PROCESSING:0006DC15: << welcome to Axigen TNEF Decoder (1.4.5)
2025-05-26 08:30:37 +0300 16 THINKCENTREM700 PROCESSING:0006DC15: >> filter|
2025-05-26 08:30:37 +0300 16 THINKCENTREM700 PROCESSING:0006DC15: >> C:\Program Files\Axigen Mail Server\queue\06\DDC15.00
2025-05-26 08:30:37 +0300 16 THINKCENTREM700 PROCESSING:0006DC15: >> |
2025-05-26 08:30:37 +0300 16 THINKCENTREM700 PROCESSING:0006DC15: >> C:\Program Files\Axigen Mail Server\queue\06\DDC15.01
2025-05-26 08:30:37 +0300 16 THINKCENTREM700 PROCESSING:0006DC15: << done
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Filter AXI-TNEF(127.0.0.1:8888):[PASS]: pass - no changes
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Finished filtering mail object 06DC15 with filter: AV:Tnef of type socket filter from server
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Set recipient userA@domainX.com data version to 1
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Set recipient userA@domainX.com state to PROCESSING
2025-05-26 08:30:37 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Start filter AV:SpamAssassin of type socket filter from server
2025-05-26 08:30:39 +0300 02 THINKCENTREM700 PROCESSING:0006DC15: Filter SpamAssassin Filter(127.0.0.1:783):[ERROR]: Could not connect to filter
2025-05-26 08:30:39 +0300 02 THINKCENTREM700 PROCESSING:0006DC15: Error connecting to socket filter: SpamAssassin Filter(127.0.0.1:783)
2025-05-26 08:30:39 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Finished filtering mail object 06DC15 with filter: AV:SpamAssassin of type socket filter from server
2025-05-26 08:30:39 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Set recipient userA@domainX.com state to PROCESSING ERROR
2025-05-26 08:30:39 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Set mail state to PROCESSING ERROR
2025-05-26 08:30:39 +0300 08 THINKCENTREM700 PROCESSING:0006DC15: Processing finished
We do not have SA installed and it’s corresponding settings is switched off in Webadm AntiVirus & AntiSpam Supported apps.
I do not think that it is related but this behavior started after applying these advanced routing settings
Any ideas?
Thank you