Issue with SSL certificate - can't get valid status of our certificate (No CA found)

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1

Hello,

as title says… We are trying to import SSL certificates from DigiCert INC.

We added .key for our domain, .crt file of our domain, .pem file of Certification authority

There is “No CA found” in Status of our certificate.

What are we doing wrong? Please see pictures. Thank you.

SSL1
SSL11670×423 58.8 KB

Best regards, Ondřej Koblic.

2

Hi
you can paste private.key , CA and CA_ROOT in a file respectively and upload it to Axigen.

3

Hello Mohammad,

Thank you for hint!

Fo all who wondering - all you need is merge ServerCert.crt, PrivateKey.key and IntermediateCA.crt into one .pem file:

image
image1247×355 28.7 KB

Best regards, Ondřej Koblic.

1 Like
4

Apologies for the thread necromancy, but I have the same problem here. The files I have from GoDaddy are a crt, a pem, and a p7b. Since this has already been installed on an IIS server, I have the exported crt file and decrypted key; those work on some Apache servers we have. What combination do I need to create a cert that will not give a “No CA found” message in Axigen? Thanks.

5

Got it working, and as others will have the same issue here is what worked for me. We use a certificate from GoDaddy; insert your cert provider as needed.

I created a PEM file of the GoDaddy CA root and intermediate authority certs by concatenating the two files. The root was first.

This was uploaded to Axigen with our unkeyed cert along with a copy of our unencrypted private key. Once this was done we had a valid cert.

Hope this helps someone else.