Hi,
I am using free version of axigen 10 on linux,
i am facing some issues, whenever i send bulk emails it create a long queue and in logs i found message like, connection from [10.0.1.163:63268] rejected due to service-level rules .
where 10.0.1.163 is the ip local ip of my webserver.
I am using windows server 2016 as webserver and IIS 6 (virtual smtp server) to relay email using smart host from this axigen server.
Current settings are,
to release the queue i need to restart iis6 services and axigen services everytime.
Hello,
In case you like to disable Flow Control limits please set all values to 0.
Coming back on your report first question that I have is why you are using a local smart host and not let Axigen deliver the messages directly (based on MX records)?
HTH,
Ioan
Axigen is setup on some other server and we have multiple webservers running under load balancer mechanism, thats y we are using virtual SMTP server and using axigen as a smart host in it,
10.0.1.176 is the axigen server IP and as they are in same VPC in aws so we are using local IP for connection.
Hello,
OK - so you are using Axigen as a smart host and not vice-versa (as I have wrongly understood from your initial report).
In this case please go to WebAdmin > Services > SMTP Receiving and review the Flow Control parameters for this service. Basically, what I think is happening is that our connection throttling protection module (that is intended to protect the server for DDoS attacks) is rejecting SMTP incoming sessions from your webserver so you have to adjust the mentioned parameters.
HTH,
Ioan
