New test install - 15 mins after initial login, cannot login any more

Support Install / Uninstall
1

I’m just testing a new install of the VM appliance (free license) on Proxmox.

Initially everything looked good, networking works, boots fine, web admin fine, setup credentials etc.

Then 15 mins later when I went to continue working on it, it had apparently logged me out and none of the credentials worked any more on both web interface and text console.

2

I wondered whether I had not saved the config quickly enough and it logged me out and reverted to default.

Indeed, I restarted the VM and was able to login to the console with the default axi-admin password.

But I still cannot login to the web management interface.

3

Hello @raid5,

You may reset the admin password using the steps from KB article available at:

Regards,
Florin

4

Thanks.

I was actually able to login with the mailserver password later. I had gotten the credentials mixed-up with the default OS user/password.

But according to the doc on the recent Axigen update, I need to shutdown the Axigen mailserver and use an OS credential to login and apply the update. Working through that now.

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