Hi there,
Hoping there might be something obvious that I’ve missed and that you guys might spot it.
I’ve recently set up Axigen and have started to test outgoing emails. I’ve fully set up dkim, dmarc and spf etc but when sending emails, they are being viewed as spam.
I can’t seem to find what the issue might be. The domain is aelca.email. mailserver is mail.aelca.email and the dkim selector is 2025. IP address is 65.108.243.81.
I’ve noticed that one of the headers in the output below is X-AxigenSpam-Level: 9 - that seems high for a basic email - and for that to be applied to outgoing emails. Is gmail picking that up?
Has anyone else had this issue?
Example of the original email output in gmail is:
Delivered-To: gary@efficientlanguagecoaching.com
Received: by 2002:a05:640c:1b54:b0:232:6605:2ac0 with SMTP id z20csp916037eiu;
Fri, 27 Jun 2025 05:53:14 -0700 (PDT)
X-Google-Smtp-Source: AGHT+IH/1TZ3Pi7E/3MHoNXwJR9picHn/3Mu/c0wTPTV2vsehykMDUoO0YKgxNynIYtsBGn+O7wS
X-Received: by 2002:a05:6512:b1a:b0:553:3446:beda with SMTP id 2adb3069b0e04-5550b9ee2f5mr1298344e87.35.1751028794031;
Fri, 27 Jun 2025 05:53:14 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1751028794; cv=none;
d=google.com; s=arc-20240605;
b=ToWxtSWWCxjwnemcDLN1WqIzWdtTyr02VpA4iAI+AdquuKxsq/m7+lKQ6VxYsx7/4D
Nsah/Lfp90ICQy5/zdqymQUvbbc7IWYawCOgQnuaNk/Bnp7IEO2QHz6DsUyP0AVFC/+F
fZ9FxVwLFt7b65evdXyen3PQgdtJBxnc88LJdiX6Rxr51aeD8rT73+8d5okYvGOChWgO
W0054ALqqA5jFQJXfbEohXRJcKzBs42o7xbEkxTiGc3Yxzu9VxvssrGhDtcr92VSwH/c
ECqSmcgwae1EKbMtSlNPmoiK3aCy/i+uAa0ZUu5dqLRy5L0o/GpBS1psbOlUttSA21GA
2xFA==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20240605;
h=dkim-status:domainkey-status:mime-version:importance:subject
:message-id:reply-to:to:date:from:domainkey-signature:dkim-signature;
bh=SJi9F9rymYJ3v5QdvW/a+Me1K0fyZ3xA7v9nXeJOGBY=;
fh=v4xELlBFZXwURkKTu1V5R0xOpLpF27eYAQLMaShKfF4=;
b=J1LJOJvK4ABEaAPUu/R7EuAkgaJsC8l3gtUFsEp9JewkUGzeP7PcZdNYMI2JSgAOjW
E/3kF6BuKZYP0Gs8adFxf35uPd0uMX0lllkaY68ZWquHi/tvxKZYE0czGOmSMbaY1jZ1
MglKwL2d3YKRtyurtInfGNdDbP4invf9tEhQbyZZQDEmWh8Yrqeq2A3PNnrCWLaR1OIz
jSWo+ESCd517AGRcuewkfUU32ueWQgvhFnYQddP+b8YbEaZXFIe3p6ZVZ/gwG4q7rJz4
rB3LbT9CmXl2vQZD7JwwzsXJHJ0f1dru50/D43nFUZlP4SWanTnj/MTKbUlNqWX4bWdv
m88Q==;
dara=google.com
ARC-Authentication-Results: i=1; mx.google.com;
dkim=pass header.i=@aelca.email header.s=2025 header.b=“a/6ArsyT”;
spf=pass (google.com: domain of katarzyna@aelca.email designates 65.108.243.81 as permitted sender) smtp.mailfrom=katarzyna@aelca.email;
dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=aelca.email
Return-Path: katarzyna@aelca.email
Received: from mail.aelca.email (mail.aelca.email. [65.108.243.81])
by mx.google.com with ESMTPS id 2adb3069b0e04-5550b23b788si938018e87.60.2025.06.27.05.53.13
for gary@efficientlanguagecoaching.com
(version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256);
Fri, 27 Jun 2025 05:53:13 -0700 (PDT)
Received-SPF: pass (google.com: domain of katarzyna@aelca.email designates 65.108.243.81 as permitted sender) client-ip=65.108.243.81;
Authentication-Results: mx.google.com;
dkim=pass header.i=@aelca.email header.s=2025 header.b=“a/6ArsyT”;
spf=pass (google.com: domain of katarzyna@aelca.email designates 65.108.243.81 as permitted sender) smtp.mailfrom=katarzyna@aelca.email;
dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=aelca.email
DKIM-Signature: v=1; a=rsa-sha256; d=aelca.email; s=2025; c=relaxed/relaxed; q=dns/txt; h=from:date:to:cc:message-id:subject; bh=SJi9F9rymYJ3v5QdvW/a+Me1K0fyZ3xA7v9nXeJOGBY=; b=a/6ArsyTmVlm0r3TMF5WmeWMvn/72zlK3vLozlLgE0hFNY6d4VkCR96L4wUhVwVANpAd4BT1guxjOAUl2X+1VPO2ajSagC/W0lm9X8GUm0ER2NNhPYLyoYY28l0IOAEfiKdQQxquzKsTiaquhfD7kcdweB28+pHzGajvF5kwfWi+J6L/9gIxwgLSScyYNzOxr48uP3b3/KCzvNPlibR4jEZWEntb/W/dmOyF/1idr+PxwcpCYL5qdmGeg2rx5VW3kWAAPNziZ1l2pthtNSgNdf2ggDcHrm6Bz3Q+DlBmJXcdoV986noS9vnLnRpI+VTf5hiRT3DrKRNNhXLHSh+QbQ==;
DomainKey-Signature: a=rsa-sha1; b=gGreKz9bEYn18NpiGIxPkcnFFfUcgoTognmubcdp4ctZX9SG79JKUYGgGKiwfQgnBsHo53709LyPujN/fpdccB7Af4S3jSGV3CRZhoBABP59g6e4ZQYafzvn+duq51rD4lqWMempUp3c1uLF1q8w3Psj2mApoSfJ1AUJ/ii1LIY6YI5OpMddK6h5DKBVdeZxXIWm0wZFjB9Qv7SMv0XYj5BrQTyqCBy9rpymORkziiF7qoYyf/eIny1XMBf8NAJiP1Bj+SIKmyluz6K2Io1zObOCVXcNOhx3XBAcCXsZVMNHuDEMldUDr4ZcEhV2S07FGVYViIuCYa0tvtDQE8Eb4Q==; c=nofws; q=dns; d=aelca.email; s=2025; h=from:date:to:message-id:subject:cc;
Authentication-Results: mail.aelca.email; dkim=none
Authentication-Results: mail.aelca.email; spf=pass smtp.mailfrom=katarzyna@aelca.email
Received: from [86.28.170.100] by aelca.email with HTTP; Fri, 27 Jun 2025 12:53:13 +0000
From: “Katarzyna Hylińska” katarzyna@aelca.email
Date: Fri, 27 Jun 2025 12:53:13 +0000
X-Mailer: Axigen WebMail
To: gary@efficientlanguagecoaching.com
Reply-To: “Katarzyna Hylińska” katarzyna@aelca.email
Message-ID: 1751028778796813282@aelca.email
Subject: testing this works
Importance: normal
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary=“===axigen=7375159320218485448865412300774264519263=axigen===”
Received-SPF:
X-AXIGEN-SPF-Result: Ok
X-AXIGEN-DK-Result: Ok
DomainKey-Status: good
X-AXIGEN-DKIM-Result: Ok
DKIM-Status: good
X-AxigenSpam-Level: 9
X-AxigenVirus-Level: 1
X-AXIGEN-BD-Details: 222 M
Build: [Engines: 2.19.6.1587, Stamp: 3], Multi: [Enabled, t: (0.000003,0.001378)], BW: [Enabled, t: (0.000013)], RTDA: [Enabled, t: (0.506323), Hit: Yes, Details: v2.88.0; Id: 15.tjc86.1iuon5i33.2i7f4; mgx: 10_bbd8888b247eeb52d26ab0984038b895; ai(10_bbd8888b247eeb52d26ab0984038b895-786-m:776)], total: 776(775)
X-AXIGEN-BD-Result: Spam
X-Axi-Text-Appender: NGkJAHTEmPZQrAuZ2zYJOKRLXRgES10DMk1R0E766TwkDD3H2+bndngVsRiwJ0YzxZUVsfi5WEPYDgbGNp17unfIRWrk9690kAImlx+qr2+bPVc8znE6G2vWPAJVUhI/BEg7Bu0DSbfKaST+W5o6omeT1TMNRnnf1uNCoe3JKs4bTr2J1dwSit5TQFYlCY2BxAvUJGWesRcXaAEwwO45WQ==
X-Axi-Trial-Version: OWBKxdOj9/hqxDkvbaHrnqNUdR/sH50LToWRXv1Blv520ZQ8GijhxF8K4bQ9p8ICcYqKNc046n3ppn1mNUp4YKl7X31Nlrs+GiVek+vzIVaWSJ14cSdrUupRsGyYAYxLnDRQlTMUrp/fQSIMBp5pTQ7k4gkz5z8wk8vzoZuyniQ=
The X-AxigenSpam-Level: 9 was due to a link in the appended message compliance text we have - I’ve removed that and now we are getting X-AxigenSpam-Level: 1 - but emails are still going into spam.