RemotePOP no new emails

Hello, I am new here and have installed the Axigem MailServer.
I have a problem with the RemotePOP, the server picked up the emails (6553) from the RemoteServer
after the installation. New emails have been on the RemoteServer for two days, according to the
log file the MailServer is establishing the connection without errors.
No new emails arrive at Axigem’s mail server.

What can I do?

Hello,

First of all please confirm if the Remote POP service is reported to be started (WebAdmin > Services > Service Management)

Secondly, please check if the account you are using locally have this service enabled (WebAdmin > Domains & Accounts > Manage Accounts > Edit > Basic settings for this account)

Lastly, please set log level to Communication Protocol for Remote POP service.
Next, please send a new message to “external” account that is configured on your “local” server to be harvest via POP3.
Wait for at least half an hour and in case you still not have the new message locally please provide us the RPOP Axigen logs generated during that period of time (please compress them with ZIP).

Looking forward for your feedback.

Best regards,
Ioan

Hello,

I have now found the problem, Axigen has problems access the POP3 mailbox in which there are approx. 6800 emails.
It lists all emails in the log file under RPOP, but it always loads the emails from the server. In Axigen you either do not arrive at very different times. There are max. approx. 10 emails / days although there are 30 new ones in the mailbox at the provider
If I create an empty mailbox and set the polling to 5 minutes, the new emails always arrive.
Is there a limit for retrieved emails in Axigen the max. can be accessed. Because something is stopping the POP3 poll.

Here is an addendum with an extract from the log file.

Axigen goes through the emails (6800) from the provider, then they are downloaded for 9 hours :open_mouth: :open_mouth: :sob: :sob:
And then it starts polling again and it takes that long again.
That’s why the emails arrive so late :frowning_face:

I had previously used a different email server, so I have never had these problems.
New emails have always arrived on time.

beginning

2020-01-19 10:14:40 +0100 16 mx RPOP:00000003: << +OK 6801 messages, listing follows:
2020-01-19 10:14:40 +0100 16 mx RPOP:00000003: << 1 668660e2e0a010faacf049fa830f537c
2020-01-19 10:14:40 +0100 16 mx RPOP:00000003: << 2 d79d4aa913c47913bbeff0475f346603

some lines deleted

2020-01-19 10:14:40 +0100 16 mx RPOP:00000003: << 6801 1cc2e891ef1c98ed29d736633c0a786b

end

beginning

2020-01-19 10:14:40 +0100 16 mx RPOP:00000003: >> UIDL 1
2020-01-19 10:14:40 +0100 16 mx RPOP:00000003: << +OK 1 668660e2e0a010faacf049fa830f537c
2020-01-19 10:14:40 +0100 16 mx RPOP:00000003: >> UIDL 2

some lines deleted

2020-01-19 19:41:29 +0100 16 mx RPOP:00000003: >> RETR 6799
2020-01-19 19:41:29 +0100 16 mx RPOP:00000003: << +OK Message follows:
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: >> UIDL 6800
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: << +OK 6800 44d6fba7f02d7d6cf009ff550408d698
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: >> RETR 6800
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: << +OK Message follows:
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: >> UIDL 6801
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: << +OK 6801 1cc2e891ef1c98ed29d736633c0a786b
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: >> RETR 6801
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: << +OK Message follows:
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: >> QUIT
2020-01-19 19:41:30 +0100 16 mx RPOP:00000003: << +OK Closing connection

9 hours ? :open_mouth: :open_mouth: :sob: :sob:

beginning

2020-01-19 19:41:30 +0100 08 mx RPOP:00000003: rpop connection for account XXXX ended, status: 1;SUCCESS, OK
2020-01-19 19:41:30 +0100 08 mx RPOP:00000003: rpop connection for account XXXX rescheduled in 5 minutes
2020-01-19 19:41:32 +0100 16 mx RPOP:00000004: << +OK 6789 b5d6dfff878ef9a1c6b9c9729babd74b
2020-01-19 19:41:32 +0100 16 mx RPOP:00000004: >> UIDL 6790
2020-01-19 19:41:37 +0100 16 mx RPOP:00000004: << +OK 6790 7dca34b6caeedc148560ceec4b3cbc7d
2020-01-19 19:41:37 +0100 16 mx RPOP:00000004: >> RETR 6790
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: >> UIDL 6791
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: << +OK 6791 2bfdf120288abc68073f3764e145ea42
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: >> RETR 6791
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: >> UIDL 6792
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: << +OK 6792 6e8c73ea9094fcff0db8f57b0160c30a
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: >> RETR 6792
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: >> UIDL 6793
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: << +OK 6793 03789f341131ee697aeb412d742d4404
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: >> RETR 6793
2020-01-19 19:41:38 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> UIDL 6794
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK 6794 aff52befd0ae88b9855006af43978fc8
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> RETR 6794
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> UIDL 6795
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK 6795 e371038a6cc5595f57f3bc86822ed4d9
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> RETR 6795
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> UIDL 6796
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK 6796 0127b07b21badfa262b9a2426db20b38
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> RETR 6796
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> UIDL 6797
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK 6797 f99103ad4b9d5b5c73adbe0f2f8c0af5
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> RETR 6797
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> UIDL 6798
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK 6798 0e4273d3ccc892f10e8a11c2a38589b2
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: >> RETR 6798
2020-01-19 19:41:39 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: >> UIDL 6799
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: << +OK 6799 24b89f50dbc0bf3225fcb64818f3fd71
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: >> RETR 6799
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: >> UIDL 6800
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: << +OK 6800 44d6fba7f02d7d6cf009ff550408d698
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: >> RETR 6800
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: >> UIDL 6801
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: << +OK 6801 1cc2e891ef1c98ed29d736633c0a786b
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: >> RETR 6801
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: << +OK Message follows:
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: >> QUIT
2020-01-19 19:41:40 +0100 16 mx RPOP:00000004: << +OK Closing connection
2020-01-19 19:41:40 +0100 08 mx RPOP:00000004: rpop connection for account XXXX ended, status: 1;SUCCESS, OK
2020-01-19 19:41:40 +0100 08 mx RPOP:00000004: rpop connection for account XXX rescheduled in 5 minutes
2020-01-19 19:46:30 +0100 08 mx RPOP:00000070: rpop connection successfully started for account XXX

End

Hello Martin,

Are you asking us why it took so more times for retrieving 6800 messages via RPOP?

We could try to have an answer only after you are giving us the entire RPOP service log file (or at least the lines that contains RPOP:00000003). If them log file(s) are big, please consider using ZIP for compression.

BR,
Ioan

Hello loan,

Here is the log file as ZIP


Martin

rpop.zip (1021.7 KB)

Hi there,
unfortunately I have not yet received an answer to my problem.

Martin

Hello Martin,

Thank you for providing the requested RPOP logs.

Let’s try to understand what is happening after succesfully login to the remote server:

… so there are 6812 messages, using ~875 MB

2020-01-20 17:46:08 +0100 16 mx RPOP:00000001: >> STAT
2020-01-20 17:46:08 +0100 16 mx RPOP:00000001: << +OK 6812 875332586

… and Axigen will ask to receive the unique ID for all messages

2020-01-20 17:46:08 +0100 16 mx RPOP:00000001: >> UIDL
2020-01-20 17:46:08 +0100 16 mx RPOP:00000001: << +OK 6812 messages, listing follows:
2020-01-20 17:46:08 +0100 16 mx RPOP:00000001: << 1 668660e2e0a010faacf049fa830f537c
...
2020-01-20 17:46:08 +0100 16 mx RPOP:00000001: << 6812 89f5ade97dbb2ba152d5690df48acc77
2020-01-20 17:46:08 +0100 16 mx RPOP:00000001: << .

… now starts the interesting part - Axigen is rechecking, for all messages, the received IDs
… but the remote server starts to answer with 5 sec delay
… examples for ~3 sec delay

2020-01-20 17:46:31 +0100 16 mx RPOP:00000001: >> UIDL 28
2020-01-20 17:46:34 +0100 16 mx RPOP:00000001: << +OK 28 3685b5c55de078fc72c27eafbd73abf5
2020-01-20 17:46:44 +0100 16 mx RPOP:00000001: >> UIDL 33
2020-01-20 17:46:47 +0100 16 mx RPOP:00000001: << +OK 33 c299b04a33d9a8b015f91d9a07a9b555

… examples of ~5 sec delay

2020-01-20 17:47:27 +0100 16 mx RPOP:00000001: >> UIDL 50
2020-01-20 17:47:32 +0100 16 mx RPOP:00000001: << +OK 50 429f68a0101f801924f047632724dac2
2020-01-20 17:47:32 +0100 16 mx RPOP:00000001: >> UIDL 51
2020-01-20 17:47:37 +0100 16 mx RPOP:00000001: << +OK 51 0804c24da239654b4f1a2be5f9f8d647
2020-01-20 17:47:37 +0100 16 mx RPOP:00000001: >> UIDL 52
2020-01-20 17:47:42 +0100 16 mx RPOP:00000001: << +OK 52 16bb60ed6c50d8a61cee4fc5182678fd
2020-01-20 17:47:42 +0100 16 mx RPOP:00000001: >> UIDL 53
2020-01-20 17:47:47 +0100 16 mx RPOP:00000001: << +OK 53 f56fac9fcb0dfc99c89f0a7a390205d9
2020-01-20 17:47:47 +0100 16 mx RPOP:00000001: >> UIDL 54
...
2020-01-21 03:14:04 +0100 16 mx RPOP:00000001: >> UIDL 6807
2020-01-21 03:14:09 +0100 16 mx RPOP:00000001: << +OK 6807 1a01a7c8df53c8fb00db237bf5ac12a6

…so here you have:
6087 POP3 UIDL commands requested by Axigen and answered by remote sever in ~9.5 hours

…and finally is retrieving 4 messages that were not already downloaded

2020-01-21 03:14:09 +0100 16 mx RPOP:00000001: >> UIDL 6808
2020-01-21 03:14:14 +0100 16 mx RPOP:00000001: << +OK 6808 959d1e1c5104d49c8b448058a38b0a0d
2020-01-21 03:14:14 +0100 16 mx RPOP:00000001: >> RETR 6808
2020-01-21 03:14:14 +0100 16 mx RPOP:00000001: << +OK Message follows:
...
2020-01-21 03:14:15 +0100 16 mx RPOP:00000001: >> UIDL 6812
2020-01-21 03:14:15 +0100 16 mx RPOP:00000001: << +OK 6812 89f5ade97dbb2ba152d5690df48acc77
2020-01-21 03:14:15 +0100 16 mx RPOP:00000001: >> RETR 6812
2020-01-21 03:14:15 +0100 16 mx RPOP:00000001: << +OK Message follows:
2020-01-21 03:14:15 +0100 16 mx RPOP:00000001: >> QUIT

Now I let you conclude - is Axigen to blame, the remote server or the owner of the mailbox?

  • maybe in Axigen we could make some improvements (to be checked internally)
  • but why the remote is delaying the answer to POP3 UIDL messages is something that you will have to check

My suggestions are:
1/ ask the owner of the remote mailbox to archive old messages in a subfolder so there will not be so many messages to be checked

2/ test RemotePOP with 6800 messages when the remote server is Axigen (very easy to configure, just use another mailbox on the same Axigen server) - is the same delay observed?

3/ bring this topic in attention of the remote server support team so they could provide an explanation for POP3 UIDL responses delayed by 5 sec

HTH,
Ioan

PS: please remember that here you are receiving answers from a public community, depending on the availability of each one. I’m strongly advise you to use the dedicated support channel in case you are interested in a better response time.

Hello Ioan,

I don’t think it’s because of the remote server or the amount
of the many messages in the mailbox. A server should be able to cope with that.

Here is a comparison of my log file from my previous mail server.
As you can see, it works here and he also calls up regularly.

Ok, I contact support with the problem.
If support cannot solve this problem either, I will probably have to continue using my previous mail server.
For the test, I tested an alternative mail server, which had no problems with the amount of these emails.
So unfortunately I see the problem with Axigen mail servers.

Martin
pop3-log.zip (1.5 MB)

Hello Martin,

I’ve look over the log you have provided and there are no UIDL messageID commands.

Now, I’ve mention that maybe the RPOP client that is built in Axigen could be optimized in order to cope with remote servers that are responding with 3 - 5 sec delays (BTW - could you share what is the remote server you are downloading from?) and presented you 2 workaround options.

Also I have asked you to check if downloading from another source (the easiest source should be the same Axigen server - but from another account) you are observing the same behavior.

In response I get your statement that “I see the problem with Axigen” and “I will probably have to continue using my previous mail server”. This is fine with me and I could only say that I like your determination.

BR,
Ioan

Hello Ioan,

I can not say why there is no UIDL messageID in the pop3 protocol?

My remote server is pop3.strato.de

The download with Axigen works, with a mailbox where there are fewer emails, I have already checked this.

I wanted to send my request to support today, this service is chargeable and I still use the free version in the test environment.

Martin

@indreias

Hi,

I have similar issue with RPOP this is Axigen (POP Server Site B) to Axigen (RPOP Site A)

Please see logs.

2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << +OK operations has 148 messages (109645981 octets)
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: >> STAT
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << +OK 148 109645981
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: >> UIDL
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << +OK Unique-id listing follows
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 1 000926070dc35f700100463a0003c9be
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 2 000926080dc35f700100463a00039796
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 3 000926090dc35f700100463a0005af48
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 4 0009260a0dc35f700100463a000512e4
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 5 0009260b0dc35f700100463a00000df5
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 6 0009260c0dc35f700100463a00000dd5
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 7 0009260e0dc35f700100463a00026ce9
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 8 0009260f0dc35f700100463a0003fccf
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 9 000926100dc35f700100463a0008dc0a
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 10 000926110dc35f700100463a00299391
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 11 000926120dc35f700100463a00169bd8
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 12 000926130dc35f700100463a000300ad
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 13 000926140dc35f700100463a000e5c9e
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 14 000926150dc35f700100463a00035661
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 15 000926160dc35f700100463a000416b5
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 16 000926170dc35f700100463a0003e0a3
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 17 000926180dc35f700100463a00006dfe
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 18 000926190dc35f700100463a00043b2c
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 19 0009261a0dc35f700100463a000434a3
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 20 0009261b0dc35f700100463a0002f695
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 21 0009261c0dc35f700100463a000039de
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 22 0009261d0dc35f700100463a0002ab89
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 23 0009261e0dc35f700100463a0002f51d
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 24 0009261f0dc35f700100463a001fbfc6
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 25 000926200dc35f700100463a000517b5
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 26 000926210dc35f700100463a000064dd
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 27 000926220dc35f700100463a00049476
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 28 000926230dc35f700100463a00007fe8
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 29 000926250dc35f700100463a00000dda
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 30 000926260dc35f700100463a0000b897
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 31 000926270dc35f700100463a0000977f
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 32 000926280dc35f700100463a002bcc39
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 33 000926290dc35f700100463a0001c5ae
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 34 0009262a0dc35f700100463a000a1a18
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 35 0009262b0dc35f700100463a00043b65
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 36 0009262c0dc35f700100463a00092795
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 37 0009262d0dc35f700100463a0005bbcb
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 38 0009262e0dc35f700100463a0008b3e2
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 39 0009262f0dc35f700100463a000283e8
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 40 000926300dc35f700100463a005c6783
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 41 000926310dc35f700100463a0001a91c
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 42 000926320dc35f700100463a00008de2
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 43 000926330dc35f700100463a00014276
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 44 000926340dc35f700100463a00028ddb
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 45 000926350dc35f700100463a00114069
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 46 000926360dc35f700100463a000170b7
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 47 000926370dc35f700100463a0003e17f
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 48 000926380dc35f700100463a0001e593
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 49 000926390dc35f700100463a0015cae7
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 50 0009263a0dc35f700100463a00002959
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 51 0009263b0dc35f700100463a000125e0
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 52 0009263c0dc35f700100463a0000d7fe
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 53 0009263d0dc35f700100463a00042e21
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 54 0009263e0dc35f700100463a0003eb95
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 55 0009263f0dc35f700100463a0006b97a
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 56 000926400dc35f700100463a0033eaa0
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 57 000926420dc35f700100463a00043b89
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 58 000926430dc35f700100463a00051fab
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 59 000926440dc35f700100463a000167a3
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 60 000926450dc35f700100463a0007fdb2
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 61 000926470dc35f700100463a0019c760
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 62 000926480dc35f700100463a0004de84
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 63 000926490dc35f700100463a00318de2
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 64 0009264a0dc35f700100463a0003efd4
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 65 0009264b0dc35f700100463a00047c16
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 66 0009264c0dc35f700100463a00012875
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 67 0009264d0dc35f700100463a00047c4b
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 68 0009264e0dc35f700100463a0003d7d7
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 69 0009264f0dc35f700100463a0000c9db
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 70 000926500dc35f700100463a00081a39
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 71 000926510dc35f700100463a0000c0c0
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 72 000926520dc35f700100463a000570a0
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 73 000926530dc35f700100463a00002284
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 74 000926540dc35f700100463a0032480b
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 75 000926550dc35f700100463a000b3aa8
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 76 000926560dc35f700100463a0004af03
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 77 000926570dc35f700100463a0004200b
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 78 000926580dc35f700100463a000292bd
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 79 000926590dc35f700100463a00058649
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 80 0009265a0dc35f700100463a0001e3c5
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 81 0009265b0dc35f700100463a0001deae
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 82 0009265c0dc35f700100463a0003d1ec
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 83 0009265d0dc35f700100463a002d6161
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 84 0009265e0dc35f700100463a00133ece
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 85 0009265f0dc35f700100463a0004795f
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 86 000926600dc35f700100463a0006c4c7
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 87 000926610dc35f700100463a001624f5
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 88 000926620dc35f700100463a00019dd9
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 89 000926630dc35f700100463a0004ff71
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 90 000926640dc35f700100463a00046766
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 91 000926650dc35f700100463a0004d27e
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 92 000926660dc35f700100463a001ad4dc
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 93 000926670dc35f700100463a0006f833
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 94 000926680dc35f700100463a0001d613
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 95 000926690dc35f700100463a0000d774
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 96 0009266a0dc35f700100463a0000db28
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 97 0009266b0dc35f700100463a00024855
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 98 0009266c0dc35f700100463a00062f8b
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 99 0009266d0dc35f700100463a0055190a
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 100 0009266e0dc35f700100463a004ef77a
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 101 000926700dc35f700100463a00521485
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 102 000926710dc35f700100463a000169a0
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 103 000926720dc35f700100463a00024ef8
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 104 000926730dc35f700100463a0002b99a
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 105 000926760dc35f700100463a00049541
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 106 000926770dc35f700100463a001b9819
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 107 000926790dc35f700100463a0030422a
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 108 0009267a0dc35f700100463a000881d3
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 109 0009267b0dc35f700100463a0005f40f
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 110 0009267c0dc35f700100463a000488f7
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 111 0009267e0dc35f700100463a00051996
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 112 0009267f0dc35f700100463a00007bca
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 113 000926800dc35f700100463a005923da
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 114 000926810dc35f700100463a0003eedc
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 115 000926820dc35f700100463a00002244
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 116 000926830dc35f700100463a000048ab
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 117 000926840dc35f700100463a00003627
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 118 000926850dc35f700100463a000a4aea
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 119 000926860dc35f700100463a00040086
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 120 000926870dc35f700100463a00015409
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 121 000926880dc35f700100463a00003627
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 122 000926890dc35f700100463a001374ff
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 123 0009268a0dc35f700100463a00001115
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 124 0009268b0dc35f700100463a0002ba1b
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 125 0009268c0dc35f700100463a00003628
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 126 0009268d0dc35f700100463a00169085
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 127 0009268e0dc35f700100463a00003628
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 128 0009268f0dc35f700100463a0018682c
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 129 000926900dc35f700100463a00003627
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 130 000926910dc35f700100463a001fc04e
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 131 000926920dc35f700100463a0003da92
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 132 000926930dc35f700100463a00088911
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 133 000926940dc35f700100463a00045374
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 134 000926950dc35f700100463a00008ee9
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 135 000926960dc35f700100463a00003627
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 136 000926970dc35f700100463a00000dde
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 137 000926980dc35f700100463a00003628
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 138 000926990dc35f700100463a0002df10
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 139 0009269a0dc35f700100463a00003626
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 140 0009269b0dc35f700100463a006bb92d
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 141 0009269c0dc35f700100463a00003626
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 142 0009269d0dc35f700100463a00687cb8
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 143 0009269e0dc35f700100463a00048722
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 144 0009269f0dc35f700100463a00003626
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 145 000926a00dc35f700100463a00003561
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 146 000926a10dc35f700100463a00003626
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 147 000926a20dc35f700100463a00009da6
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << 148 000926a30dc35f700100463a00003628
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << .
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: >> UIDL 1
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: << +OK 1 000926070dc35f700100463a0003c9be
2021-12-23 11:35:01 +0200 16 A RPOP:00000023: >> DELE 1
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: << +OK Message 1 deleted
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: >> UIDL 2
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: << +OK 2 000926080dc35f700100463a00039796
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: >> DELE 2
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: << +OK Message 2 deleted
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: >> UIDL 3
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: << +OK 3 000926090dc35f700100463a0005af48
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: >> DELE 3
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: << +OK Message 3 deleted
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: >> UIDL 4
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: << +OK 4 0009260a0dc35f700100463a000512e4
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: >> DELE 4
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: << +OK Message 4 deleted
2021-12-23 11:35:02 +0200 16 A RPOP:00000023: >> UIDL 5
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: << +OK 5 0009260b0dc35f700100463a00000df5
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: >> DELE 5
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: << +OK Message 5 deleted
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: >> UIDL 6
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: << +OK 6 0009260c0dc35f700100463a00000dd5
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: >> DELE 6
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: << +OK Message 6 deleted
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: >> UIDL 7
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: << +OK 7 0009260e0dc35f700100463a00026ce9
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: >> DELE 7
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: << +OK Message 7 deleted
2021-12-23 11:35:03 +0200 16 A RPOP:00000023: >> UIDL 8
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: << +OK 8 0009260f0dc35f700100463a0003fccf
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: >> DELE 8
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: << +OK Message 8 deleted
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: >> UIDL 9
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: << +OK 9 000926100dc35f700100463a0008dc0a
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: >> DELE 9
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: << +OK Message 9 deleted
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: >> UIDL 10
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: << +OK 10 000926110dc35f700100463a00299391
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: >> RETR 10
2021-12-23 11:35:04 +0200 16 A RPOP:00000023: << +OK 2724753 bytes

After this I need to wait the next interval to process again, Why suddenly it stop downloading?

I modified also the interval from 10mins to 3mins.

Settings was done properly to WebAdmin and Webmail for the intervals.

POP Server closing inactive connection after 15mins.

Regards,
Jay

Any answer / suggestions?

Hello Jay,

I’m sorry but I could not understand why you are saying that you have similar issue with the one reported on this topic which was related to 3 to 5 sec delays into UIDL responses:

In your case I see no evidence of any delays into UIDL responses so my advice is to start a new topic, provide needed details and attach the complete log of one RPOP session (the best will be if you could provide logs for 2 sessions one-after-the-other).