I’m seeing a few of the same users exist in a separate email domain on our Axigen system. We have the automigration system active and running. Could this have caused this? Perhaps if a user logs in without selecting a domain does it then create a user without a domain, or perhaps select a default domain? in any case, how do we fix these? I’ve also noticed they’re showing different usage patterns, user XYZ@domain1 will have, say, 2 gigs of mail, but XYZ@domain2 will have say 1.5GB of mail. How do we consolidate these? any idea what’s happening or how to solve it/avoid it? These are the same users on the source server they’re being automigrated from, they’re not separate users at all. For example of i login using XYZ@domain1 it will start the migration process and finalise with XYZ now being a user of domain1 in Axigen, but if i also login as XYZ@domain2 (same source server) i’ll end up w…
Yeah i see the problem now, it can’t possibly know they’re the same user, its just creating a local user according to what was used to login and the remote end authed because it doesn’t discern a difference. oof. Once we kill migrations this won’t sprawl further and in the meantime i can manually kill the dupes based on the primary alias on the source server.
Hope this helps somebody else
thanks for your time.