Hello Axigen Community,
I am unable to add an account through the Axigen web admin GUI.
When I try to add an account, I get the message:
An error has occurred!
In the log file it says:
WEBADMIN:00003D9E: Failure: create user ‘test2’ in domain ‘mydomain.com’
This server has 3 domains.
Domain 1 has 21 accounts
Domain 2 has 51 accounts (this is where I’m trying to add an account)
Domain 3 has 4 accounts
When I delete an account in domain 2, I am able to add an account in domain 2.
There are no issues when adding accounts to domain 1 and domain 3.
Some info about this server:
License type: Service Provider Messaging / Perpetual
Software maintenance expiry date: February 08, 2019
Users licensed: 30000
Operating system: Linux / x64
Current Server version: 10.3.3.50
Current WebMail version: 10.3.3.50.0
Current WebAdmin version: 10.3.3.50.0You have permissions on 3 domains. Active services: CLI, IMAP, Log, POP3, Processing, SMTP Receiving, SMTP Sending, WebAdmin, WebMail Active email filtering applications: Axigen TNEF Decoder
Anybody knows how to find the cause and fix it?
Thank you.