Upgradig to x4 on Ubuntu

Support Install / Uninstall
1

Hi,

I just tried to upgrade to x4 but no success.
Downloaded axigen_10.4.3-1_amd64.deb. Chmod the file x and run with apt gives the reply that apt can not find the package.

nnn@ubuntuapps:~/downloads$ sudo apt install axigen_10.4.3-1_amd64.deb
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
E: Unable to locate package axigen_10.4.3-1_amd64.deb

I then tried with dpkg command and it could run the file, install looked like this…

nnn@ubuntuapps:~/downloads$ sudo dpkg -i axigen_10.4.3-1_amd64.deb
(Reading database … 126510 files and directories currently installed.)
Preparing to unpack axigen_10.4.3-1_amd64.deb …
Unpacking axigen (10.4.3-1) over (10.3.3-1) …
dpkg: warning: unable to delete old directory ‘/var/opt/axigen/webmail/default/private/ajax/i18N’: Directory not empty
dpkg: warning: unable to delete old directory ‘/var/opt/axigen/webmail/default/private/ajax’: Directory not empty
dpkg: warning: unable to delete old directory ‘/var/opt/axigen/webmail/default/private’: Directory not empty
dpkg: warning: unable to delete old directory ‘/var/opt/axigen/webmail/default/css’: Directory not empty
dpkg: warning: unable to delete old directory ‘/var/opt/axigen/webmail/default’: Directory not empty
dpkg: warning: unable to delete old directory ‘/var/opt/axigen/webmail’: Directory not empty
dpkg: warning: unable to delete old directory ‘/var/opt/axigen/kav’: Directory not empty
dpkg: warning: unable to delete old directory ‘/var/opt/axigen/kas’: Directory not empty
Setting up axigen (10.4.3-1) …

Starting Axigen with sudo service axigen start. Seems to run but no, it’s not starting.

Would anyone know how come?

Kind regards!

2

Hello,

Please try to install using apt utility:

apt install /axigen_10.4.3-1_amd64.deb

Also please mention the exact version of Ubuntu that you are running.

Regards,
Florin

3

Hi, and thank you for your reply!

I will try apt install /axigen_10.4.3-1_amd64.deb now.

I was running the latest x3, updated yesterday with the script.

And today I run the update .deb for x4.

.
.
.
The command gives this reply…

nnn@ubuntuapps:~/downloads$ sudo apt install /axigen_10.4.3-1_amd64.deb
[sudo] password for nnn:
Reading package lists… Done
E: Unsupported file /axigen_10.4.3-1_amd64.deb given on commandline

nnn@ubuntuapps:~/downloads$ sudo wget https://update.axigen.com/download/axigen_10.4.3-1_amd64.deb

…

Length: 69713350 (66M) [application/vnd.debian.binary-package]
Saving to: ‘axigen_10.4.3-1_amd64.deb’

2023-01-23 05:25:57 (3,70 MB/s) - ‘axigen_10.4.3-1_amd64.deb’ saved [69713350/69713350]

nnn@ubuntuapps:~/downloads$ sudo apt install /axigen_10.4.3-1_amd64.deb
Reading package lists… Done
E: Unsupported file /axigen_10.4.3-1_amd64.deb given on commandline

I’m running Ubuntu 22.04.1 LTS

5

So axigen is running, I can only access via local network and IP almost all services is disabled and I get this message when trying to enable…Invalid path to certificate file or invalid certificate file!

It’s the same SSLs that was working before update.
I get the same message when trying to enable listerners without SSL.

Got it running now. Looks like the install revoke all the old SSL and stopped all services.
I chmoded all axigen 777 and reconfigured all the listeners back to the right certificate. Now it’s possible to reach it and axigen is receiving mails again.

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