Folder Structure in the Mail List Account

This article describes the internal folder structure and its usage in a mail list account

Solution

All the list-specific actions will be taken from the list account's mailbox (accessbile via WebMail, IMAP or POP3). These actions are performed using special folders, each folder's meaning being explained below:

The "INBOX" folder holds all the messages that were or will be delivered.

Going further with the description, the messages inside the "PendingRequests" folder are the one that an administrator has to confirm. To confirm a "Subscribe-Request", you simply have to move the message to the "ConfirmedRequests" folder.

After a client sends a subscribe-me command, he receives a "Confirm-Request" reply. After confirming this last request, that client is basically subscribed. To keep a better track of the whole process, the "Requests" folder contains all the "Confirm-Request" emails.

"ConfirmedRequests" is where all the "Confirmed-Requests" end up.

When you will moderate a list, you will notice the "Pending" folder. If you want to make a message public, you can move it from "Pending" to "INBOX".

In case you want to automatically reject a message, you may simply move it to the "Reject" folder. If you want to add a custom "Reject-Message" in the reply, move the message to the "ToBeRejected" folder.

The messages that reside in the "Reject" folder are replied and later on moved to the "Deleted" folder.

The "ToBeRejected" folder contains the messages that have to be rejected with a custom "Reject-Message".

Finally, the "Deleted" folder holds the messages rejected by the moderator.