Browse our collection of Knowledge Base articles for information on the installation, configuration, use & troubleshooting of the Axigen platform.
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Knowledge Base Articles
This article describes how to reset the LDAP association and force the LDAP synchronization for accounts and groups.
How to configure the TLS settings for SMTP incoming and outgoing in Axigen iX (9.0) and X (10.0) for compatibility with older mail servers
When receiving mail from a mail server which is not compatible with the default TLS configuration of Axigen iX (9) or X (10) for incoming connections, the error message from Axigen's SMTP Receiving (SMTP-IN) log is:
Error initializing TLS
When sending mail to a mail server which is not compatible with the default TLS configuration of Axigen iX (9) or X (10) for outgoing connections, the error message from Axigen's SMTP Sending (SMTP-OUT) log is:
Unable to perform STARTTLS
This article describes how to compact the domain and object storages of a domain.
In this article we provide the steps for improving the search performance for large mailboxes.
How to deal with the "File too large" error when restoring a full domain backup on Windows using Windows Explorer
When trying to copy / paste (restore) – using Windows Explorer – a full domain backup folder and files to the Windows Axigen Mail Server using the "File System Access" module, a pop-up window displays the following error: "The file 'folder name' is too large for the destination file system".
How to setup Axigen to use a specified FQDN when sending emails (EHLO banner) / modify the default SMTP banner for incoming connections
How to setup Axigen to use a specified FQDN when sending emails (EHLO Banner) / modify the default SMTP banner for incoming emails
When trying to "Mount Object" in WebAdmin from "File System Access", it reports "Cannot create FUSE mount point".
This article describes how to integrate Axigen with Bitdefender Security for Mail Servers on Linux.
This article describes how to use Avast Core Security for Linux as an AntiVirus filter in Axigen.