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Knowledge Base Articles
How to find out what Axigen version is running on your system
For debugging purposes it is necessary that you inform the support team of the exact Axigen version you have running.
How to reset the LDAP association and force the LDAP synchronization for account and groups
This article describes how to reset the LDAP association and force the LDAP synchronization for accounts and groups.
Customizing / Skinning Your WebMail Interface
This article provides step-by-step instructions on how to customize your Axigen WebMail interface login and loading pages to match your desired look and feel.
How to configure the TLS settings for SMTP incoming and outgoing in Axigen iX (9.0) and X (10.0) for compatibility with older mail servers
When receiving mail from a mail server which is not compatible with the default TLS configuration of Axigen iX (9) or X (10) for incoming connections, the error message from Axigen's SMTP Receiving (SMTP-IN) log is:
Error initializing TLS
When sending mail to a mail server which is not compatible with the default TLS configuration of Axigen iX (9) or X (10) for outgoing connections, the error message from Axigen's SMTP Sending (SMTP-OUT) log is:
Unable to perform STARTTLS
How to scan the storage for leaks
This article presents the usage of the SCAN ALL command for the purpose of detecting and eventually purging storage leaks.
How to install the OS SNMP service with proxy for the Axigen Reporting service on Linux
This article describes the steps required to configure the OS SNMP (on Linux systems) with proxy for the Axigen Reporting service.
How to upgrade from Axigen X2 to Axigen X2 Update 2
This article describes the steps required for the upgrade process from an Axigen X2 (or 10.2.1.x) version to Axigen X2 Update 2 (10.2.2).
How to fix the Axigen virtual file system mount error on a Linux system
When trying to "Mount Object" in WebAdmin from "File System Access", it reports "Cannot create FUSE mount point".
How to upgrade from Axigen X1 to Axigen X2
This article describes the steps required for the upgrade process from an Axigen X1 (or 10.1.x) version to the latest Axigen X2 version.
How to manually migrate PIM data (Calendars, Tasks, Notes, Contacts) from legacy servers using Outlook
This article describes how to manually migrate PIM data (Calendars, Tasks, Notes, Contacts) from legacy servers using Outlook.