Knowledge Base

Get specific info on the Axigen installation,
configuration, usage, or troubleshooting

 
 
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Knowledge Base Articles

Axigen 10.x

How to upgrade from Axigen X3 Update 1 to Axigen X3 Update 2

This article describes the steps required for the upgrade process from Axigen X3 Update 1 (10.3.1.x) to Axigen X3 Update 2 (10.3.2).

Last updated on August 12, 2020
 

How to upgrade Kaspersky AntiSpam when upgrading to Axigen X3 Update 2

This article describes the steps required to manually upgrade your Kaspersky AntiSpam upon switching to Axigen X3 Update 2 (10.3.2).

Last updated on August 12, 2020
 

Customizing / Skinning Your WebMail Interface

This article provides step-by-step instructions on how to customize your Axigen WebMail interface login and loading pages to match your desired look and feel.

Last updated on July 13, 2020
 

How to upgrade from Axigen X3 to Axigen X3 Update 1

This article describes the steps required for the upgrade process from Axigen X3 (10.3.0.x) to Axigen X3 Update 1 (10.3.1).

Last updated on February 11, 2020
 

How to upgrade from Axigen X2 Update 2 to Axigen X3

This article describes the steps required for the upgrade process from Axigen X2 Update 2 (10.2.2.x) version to Axigen X3 (10.3.0).

Last updated on November 27, 2019
 

What information to collect for the technical support team if an Axigen server exits abnormally or crashes on a Windows system

This article describes what information to collect if an Axigen server exits abnormally or crashes on a Windows system

Last updated on October 30, 2019
 

What information to collect for the technical support team if an Axigen server exits abnormally or crashes on a Linux system

This article describes what information to collect if an Axigen server exits abnormally or crashes on a Linux system

Last updated on October 30, 2019
 

How to restore a backup of the working directory

This article describes how to restore a previously saved backup of the Axigen working directory.

Last updated on October 28, 2019
 

How to back up Axigen without the FTP service

This article describes how to perform a full backup of the Axigen Mail Server using only filesystem tools.

Last updated on October 28, 2019
 

How to find out what Axigen version is running on your system

For debugging purposes it is necessary that you inform the support team of the exact Axigen version you have running.

Last updated on September 23, 2019