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Knowledge Base Articles
How to upgrade from Axigen X1 to Axigen X2
This article describes the steps required for the upgrade process from an Axigen X1 (or 10.1.x) version to the latest Axigen X2 version.
How to manually migrate PIM data (Calendars, Tasks, Notes, Contacts) from legacy servers using Outlook
This article describes how to manually migrate PIM data (Calendars, Tasks, Notes, Contacts) from legacy servers using Outlook.
How to configure the TLS settings for SMTP incoming and outgoing in Axigen iX (9.0) and X (10.0) for compatibility with older mail servers
When receiving mail from a mail server which is not compatible with the default TLS configuration of Axigen iX (9) or X (10) for incoming connections, the error message from Axigen's SMTP Receiving (SMTP-IN) log is:
Error initializing TLS
When sending mail to a mail server which is not compatible with the default TLS configuration of Axigen iX (9) or X (10) for outgoing connections, the error message from Axigen's SMTP Sending (SMTP-OUT) log is:
Unable to perform STARTTLS
How to fix Commtouch AFSL when messages are blocked in queue with status PROCESSING:ERROR
This article describes how to change the CYREN (Commtouch) AFSL (Axigen Filters Scripting Language) file when the processing error is described by Fail-info as Filter CommTouch(x.x.x.x:y):[ERROR]: (null)
Customizing / Skinning Your WebMail Interface
This article provides step-by-step instructions on how to customize your Axigen WebMail interface login and loading pages to match your desired look and feel.
How to integrate MailArchiva with Axigen via SMTP
This article presents the steps that allow you to achieve email archiving by integrating MailArchiva with Axigen via SMTP.
How to reset the LDAP association and force the LDAP synchronization for account and groups
This article describes how to reset the LDAP association and force the LDAP synchronization for accounts and groups.
How to compact the domain and object storages of a domain
This article describes how to compact the domain and object storages of a domain.
How to optimize the Axigen search indexing
In this article we provide the steps for improving the search performance for large mailboxes.
