Knowledge Base

Get answers to common Axigen administration issues

Axigen 10.x

How to Upgrade from Axigen X3 to Axigen X3 Update 1

Feb 11, 2020  •  1 min. read

This article describes the steps required for the upgrade process from Axigen X3 (10.3.0.x) to Axigen X3 Update 1 (10.3.1).

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How to Upgrade from Axigen X2 Update 2 to Axigen X3

Nov 27, 2019  •  1 min. read

This article describes the steps required for the upgrade process from Axigen X2 Update 2 (10.2.2.x) version to Axigen X3 (10.3.0).

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What Information to Collect for the Technical Support Team If an Axigen Server Exits Abnormally or Crashes on a Windows System

Oct 22, 2019  •  1 min. read

This article describes what information to collect if an Axigen server exits abnormally or crashes on a Windows system

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What Information to Collect for the Technical Support Team If an Axigen Server Exits Abnormally or Crashes on a Linux System

Oct 22, 2019  •  1 min. read

This article describes what information to collect if an Axigen server exits abnormally or crashes on a Linux system

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How to Scan the Storage for Leaks

Feb 27, 2019  •  4 min. read

This article presents the usage of the SCAN ALL command for the purpose of detecting and eventually purging storage leaks.

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How to Install the OS SNMP Service with Proxy for the Axigen Reporting Service on Linux

Jan 14, 2019  •  2 min. read

This article describes the steps required to configure the OS SNMP (on Linux systems) with proxy for the Axigen Reporting service.

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How to Upgrade from Axigen X2 to Axigen X2 Update 2

Nov 12, 2018  •  1 min. read

This article describes the steps required for the upgrade process from an Axigen X2 (or 10.2.1.x) version to Axigen X2 Update 2 (10.2.2).

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How to Upgrade from Axigen X1 to Axigen X2

May 11, 2018  •  1 min. read

This article describes the steps required for the upgrade process from an Axigen X1 (or 10.1.x) version to the latest Axigen X2 version.

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How to Manually Migrate PIM Data (Calendars, Tasks, Notes, Contacts) from Legacy Servers Using Outlook

May 3, 2018  •  2 min. read

This article describes how to manually migrate PIM data (Calendars, Tasks, Notes, Contacts) from legacy servers using Outlook.

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How to Fix Commtouch AFSL When Messages Are Blocked in Queue with Status PROCESSING:ERROR

May 8, 2017  •  2 min. read

This article describes how to change the CYREN (Commtouch) AFSL (Axigen Filters Scripting Language) file when the processing error is described by Fail-info as Filter CommTouch(x.x.x.x:y):[ERROR]: (null)

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How to Integrate MailArchiva with Axigen via SMTP

Apr 10, 2017  •  2 min. read

This article presents the steps that allow you to achieve email archiving by integrating MailArchiva with Axigen via SMTP.

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How to Reset the LDAP Association and Force the LDAP Synchronization for Account and Groups

Jan 25, 2017  •  7 min. read

This article describes how to reset the LDAP association and force the LDAP synchronization for accounts and groups.

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