Knowledge Base

Get answers to common Axigen administration issues

Axigen 10.x

How to Upgrade from Axigen X1 to Axigen X2

May 11, 2018  •  1 min. read

This article describes the steps required for the upgrade process from an Axigen X1 (or 10.1.x) version to the latest Axigen X2 version.

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How to Manually Migrate PIM Data (Calendars, Tasks, Notes, Contacts) from Legacy Servers Using Outlook

May 03, 2018  •  2 min. read

This article describes how to manually migrate PIM data (Calendars, Tasks, Notes, Contacts) from legacy servers using Outlook.

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How to Fix Commtouch AFSL When Messages Are Blocked in Queue with Status PROCESSING:ERROR

May 08, 2017  •  2 min. read

This article describes how to change the CYREN (Commtouch) AFSL (Axigen Filters Scripting Language) file when the processing error is described by Fail-info as Filter CommTouch(x.x.x.x:y):[ERROR]: (null)

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How to Integrate MailArchiva with Axigen via SMTP

April 10, 2017  •  2 min. read

This article presents the steps that allow you to achieve email archiving by integrating MailArchiva with Axigen via SMTP.

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How to Reset the LDAP Association and Force the LDAP Synchronization for Account and Groups

January 25, 2017  •  7 min. read

This article describes how to reset the LDAP association and force the LDAP synchronization for accounts and groups.

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How to Compact the Domain and Object Storages of a Domain

September 25, 2016  •  2 min. read

This article describes how to compact the domain and object storages of a domain.

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How to Deal with the "File Too Large" Error When Restoring a Full Domain Backup on Windows Using Windows Explorer

August 17, 2016  •  1 min. read

When trying to copy / paste (restore) – using Windows Explorer – a full domain backup folder and files to the Windows Axigen Mail Server using the "File System Access" module, a pop-up window displays the following error: "The file 'folder name' is too large for the destination file system".

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How to Fix the Axigen Virtual File System Mount Error on a Linux System

August 01, 2016  •  2 min. read

When trying to "Mount Object" in WebAdmin from "File System Access", it reports "Cannot create FUSE mount point".

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How to Optimize the Axigen Search Indexing

July 06, 2016  •  4 min. read

In this article we provide the steps for improving the search performance for large mailboxes.

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How to Integrate Axigen with Bitdefender Security for Mail Servers on Linux

June 08, 2016  •  7 min. read

This article describes how to integrate Axigen with Bitdefender Security for Mail Servers on Linux.

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How to Use a Non Administrative Account to Perform Active Directory to Axigen (L2A) LDAP Synchronization

May 16, 2016  •  1 min. read

This article describes how to use a non administrative account to perform Active Directory to Axigen (L2A) LDAP synchronization.

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How to Perform LDAP Authentication with Active Directory or with OpenLDAP Using the "Mail" LDAP Attribute

May 16, 2016  •  1 min. read

Axigen can be configured to perform authentication against an Active Directory or an OpenLDAP server instead of using the internal password database. When using LDAP authentication, by default the username is matched with the 'uid' LDAP attribute for OpenLDAP and with the 'sAMAccountName' attribute for Active Directory.

In some situations the user's email address may be stored in the 'mail' LDAP attribute and the account part of the user's email address may be different than the value of the default 'uid' or 'sAMAccountName' attributes.

This article describes how to authenticate the Axigen accounts by matching the user's email address against the 'mail' LDAP attribute.

Important: the LDAP connector described in this article should only be used for authentication. It should not be used to perform synchronization between Axigen and the LDAP server.

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