Knowledge Base

Get answers to common Axigen administration issues

Axigen 10.x

How to Upgrade from Axigen X2 to Axigen X2 Update 2

November 12, 2018  •  1 min. read

This article describes the steps required for the upgrade process from an Axigen X2 (or 10.2.1.x) version to Axigen X2 Update 2 (10.2.2).

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How to Upgrade from Axigen X1 to Axigen X2

May 11, 2018  •  1 min. read

This article describes the steps required for the upgrade process from an Axigen X1 (or 10.1.x) version to the latest Axigen X2 version.

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How to Manually Migrate PIM Data (Calendars, Tasks, Notes, Contacts) from Legacy Servers Using Outlook

May 03, 2018  •  2 min. read

This article describes how to manually migrate PIM data (Calendars, Tasks, Notes, Contacts) from legacy servers using Outlook.

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How to Fix Commtouch AFSL When Messages Are Blocked in Queue with Status PROCESSING:ERROR

May 08, 2017  •  2 min. read

This article describes how to change the CYREN (Commtouch) AFSL (Axigen Filters Scripting Language) file when the processing error is described by Fail-info as Filter CommTouch(x.x.x.x:y):[ERROR]: (null)

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How to Integrate MailArchiva with Axigen via SMTP

April 10, 2017  •  2 min. read

This article presents the steps that allow you to achieve email archiving by integrating MailArchiva with Axigen via SMTP.

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How to Reset the LDAP Association and Force the LDAP Synchronization for Account and Groups

January 25, 2017  •  7 min. read

This article describes how to reset the LDAP association and force the LDAP synchronization for accounts and groups.

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How to Compact the Domain and Object Storages of a Domain

September 25, 2016  •  2 min. read

This article describes how to compact the domain and object storages of a domain.

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How to Deal with the "File Too Large" Error When Restoring a Full Domain Backup on Windows Using Windows Explorer

August 17, 2016  •  1 min. read

When trying to copy / paste (restore) – using Windows Explorer – a full domain backup folder and files to the Windows Axigen Mail Server using the "File System Access" module, a pop-up window displays the following error: "The file 'folder name' is too large for the destination file system".

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How to Fix the Axigen Virtual File System Mount Error on a Linux System

August 01, 2016  •  2 min. read

When trying to "Mount Object" in WebAdmin from "File System Access", it reports "Cannot create FUSE mount point".

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How to Optimize the Axigen Search Indexing

July 06, 2016  •  4 min. read

In this article we provide the steps for improving the search performance for large mailboxes.

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How to Integrate Axigen with Bitdefender Security for Mail Servers on Linux

June 08, 2016  •  7 min. read

This article describes how to integrate Axigen with Bitdefender Security for Mail Servers on Linux.

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How to Use a Non Administrative Account to Perform Active Directory to Axigen (L2A) LDAP Synchronization

May 16, 2016  •  1 min. read

This article describes how to use a non administrative account to perform Active Directory to Axigen (L2A) LDAP synchronization.

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