Browse our collection of Knowledge Base articles for information on the installation, configuration, use & troubleshooting of the Axigen platform.
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Knowledge Base Articles
This article describes how to install CYREN (Commtouch) version 5.00.0084 on FreeBSD 9.2 x64
How to use a non administrative account to perform Active Directory to Axigen (L2A) LDAP synchronization
This article describes how to use a non administrative account to perform Active Directory to Axigen (L2A) LDAP synchronization.
How to perform LDAP authentication with Active Directory or with OpenLDAP using the "mail" LDAP attribute
Axigen can be configured to perform authentication against an Active Directory or an OpenLDAP server instead of using the internal password database. When using LDAP authentication, by default the username is matched with the 'uid' LDAP attribute for OpenLDAP and with the 'sAMAccountName' attribute for Active Directory.
In some situations the user's email address may be stored in the 'mail' LDAP attribute and the account part of the user's email address may be different than the value of the default 'uid' or 'sAMAccountName' attributes.
This article describes how to authenticate the Axigen accounts by matching the user's email address against the 'mail' LDAP attribute.
Important: the LDAP connector described in this article should only be used for authentication. It should not be used to perform synchronization between Axigen and the LDAP server.
This article describes how to apply a quick workaround in order to not be vulnerable.
This article describes the steps required for the upgrade process from an Axigen 9.x version to the latest Axigen X version.
Axigen X is available only for the 64 bit architecture. If you are using a 32 bit Linux system you can use the steps described in this KB article to transfer your existing Axigen installation on a 64 bit Linux system.
This article describes how to configure ActiveSync with Windows 10 Mail app.
Note that the user must have the ActiveSync premium add-on active. Within the Webadmin interface under Domains & Accounts -> Manage Accounts click “Edit” for the desired account and in the “General -> Premium add-ons for this account” sub-section ensure that the checkbox corresponding to “Enable ActiveSync” is enabled.
This article describes how to publish your Axigen calendar using the Apple Calendar app (iCal)
This article describes how to install a newer version of the CYREN (Commtouch) filter. The new version performs both antivirus and anti-spam scanning.
How to relay messages from the local machine using the sendmail binary if the sender's domain does not exist in Axigen
In the default configuration, Axigen will deny the relay for messages sent via the sendmail binary when the sender's domain does not exist in Axigen.
This article describes how to allow relay for such messages.
How to make the Axigen storage available for read (backup) and write (restore) operations as a part in a file-system of the machine Axigen is running on.
This article describes how to configure Axigen to sign the messages using DKIM when Axigen is used as a mail gateway in front of another mail server.
When messages are DKIM signed using the "simple" Header Canonicalization Algorithm, the message headers must not be modified when the message transits intermediate mail servers in order for the DKIM verification to pass.
If the DKIM signed messages are relayed via a mail gateway it is preferable to use the "relaxed" Header Canonicalization Algorithm which is more tolerant to common in-transit modifications like white space replacement and line wrapping.
This article describes how to access Axigen's Domain Contacts using Mozilla Thunderbird and the Sync Kolab add-on.
Axigen versions starting with 9.0 address this issue by limiting the attachment types for which the in-browser preview is available.
For Axigen 8.x versions, we strongly recommend you to download & apply the patch below.