Knowledge Base

Browse our collection of Knowledge Base articles for information on the installation, configuration, use & troubleshooting of the Axigen platform.

 
 
 
 
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Knowledge Base Articles

Axigen 10.x

How to install CYREN (Commtouch) version 5.00.0084 on FreeBSD 9.2 x64

This article describes how to install CYREN (Commtouch) version 5.00.0084 on FreeBSD 9.2 x64

Last updated on May 31, 2016
 

How to use a non administrative account to perform Active Directory to Axigen (L2A) LDAP synchronization

This article describes how to use a non administrative account to perform Active Directory to Axigen (L2A) LDAP synchronization.

Last updated on May 17, 2016
 

How to perform LDAP authentication with Active Directory or with OpenLDAP using the "mail" LDAP attribute

Axigen can be configured to perform authentication against an Active Directory or an OpenLDAP server instead of using the internal password database. When using LDAP authentication, by default the username is matched with the 'uid' LDAP attribute for OpenLDAP and with the 'sAMAccountName' attribute for Active Directory.

In some situations the user's email address may be stored in the 'mail' LDAP attribute and the account part of the user's email address may be different than the value of the default 'uid' or 'sAMAccountName' attributes.

This article describes how to authenticate the Axigen accounts by matching the user's email address against the 'mail' LDAP attribute.

Important: the LDAP connector described in this article should only be used for authentication. It should not be used to perform synchronization between Axigen and the LDAP server.

Last updated on May 16, 2016
 

How to apply a workaround for the OpenSSL CVE-2016-2107 vulnerability

This article describes how to apply a quick workaround in order to not be vulnerable.

Last updated on May 12, 2016
 

How to upgrade from Axigen iX to Axigen X

This article describes the steps required for the upgrade process from an Axigen 9.x version to the latest Axigen X version.

Last updated on May 05, 2016
 

How to transfer your Axigen installation from a 32 bit to a 64 bit system on Linux

Axigen X is available only for the 64 bit architecture. If you are using a 32 bit Linux system you can use the steps described in this KB article to transfer your existing Axigen installation on a 64 bit Linux system.

Last updated on April 01, 2016
 
Axigen 9.x

How to access an Axigen account via ActiveSync in Windows 10 Mail app

This article describes how to configure ActiveSync with Windows 10 Mail app.

Note that the user must have the ActiveSync premium add-on active. Within the Webadmin interface under Domains & Accounts -> Manage Accounts click “Edit” for the desired account and in the “General -> Premium add-ons for this account” sub-section ensure that the checkbox corresponding to “Enable ActiveSync” is enabled.

Last updated on April 12, 2016
 

How to publish events using Apple Calendar on Mac OS X

This article describes how to publish your Axigen calendar using the Apple Calendar app (iCal)

Last updated on March 16, 2016
 

How to install a newer version of CYREN (Commtouch) — version 5.00.0084

This article describes how to install a newer version of the CYREN (Commtouch) filter. The new version performs both antivirus and anti-spam scanning.

Last updated on January 13, 2016
 

How to relay messages from the local machine using the sendmail binary if the sender's domain does not exist in Axigen

In the default configuration, Axigen will deny the relay for messages sent via the sendmail binary when the sender's domain does not exist in Axigen.
This article describes how to allow relay for such messages.

Last updated on January 13, 2016
 

How to mount the Axigen storage in a virtual file system on a Windows platform

How to make the Axigen storage available for read (backup) and write (restore) operations as a part in a file-system of the machine Axigen is running on.

Last updated on December 24, 2015
 

How to configure Axigen to perform DKIM signing when Axigen is used as a mail gateway

This article describes how to configure Axigen to sign the messages using DKIM when Axigen is used as a mail gateway in front of another mail server.

Last updated on October 21, 2015
 

How to preserve the message headers used by the DKIM signing when using Axigen as a mail gateway

When messages are DKIM signed using the "simple" Header Canonicalization Algorithm, the message headers must not be modified when the message transits intermediate mail servers in order for the DKIM verification to pass.

If the DKIM signed messages are relayed via a mail gateway it is preferable to use the "relaxed" Header Canonicalization Algorithm which is more tolerant to common in-transit modifications like white space replacement and line wrapping.

Last updated on September 21, 2015
 

How to access Axigen's Domain Contacts using Mozilla Thunderbird using the Sync Kolab add-on

This article describes how to access Axigen's Domain Contacts using Mozilla Thunderbird and the Sync Kolab add-on.

Last updated on September 10, 2015
 
Axigen 8.x

Ajax WebMail 8.x security patch (CVE-2015-5379)

Axigen's WebMail Ajax interface implements a view attachment function that executes the javascript code which is included in email HTML attachments.


This allows a malicious user to craft email messages that could expose an Axigen Ajax WebMail user to cross site scripting or other attacks that rely on arbitrary javascript code running within a trusted domain.


Axigen versions starting with 9.0 address this issue by limiting the attachment types for which the in-browser preview is available.


For Axigen 8.x versions, we strongly recommend you to download & apply the patch below.

Last updated on July 21, 2015