Knowledge Base

Get specific info on the Axigen installation,
configuration, usage, or troubleshooting

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Knowledge Base Articles

Axigen 9.x

How to preserve the message headers used by the DKIM signing when using Axigen as a mail gateway

When messages are DKIM signed using the "simple" Header Canonicalization Algorithm, the message headers must not be modified when the message transits intermediate mail servers in order for the DKIM verification to pass.

If the DKIM signed messages are relayed via a mail gateway it is preferable to use the "relaxed" Header Canonicalization Algorithm which is more tolerant to common in-transit modifications like white space replacement and line wrapping.

Last updated on September 21, 2015

How to access Axigen's Domain Contacts using Mozilla Thunderbird using the Sync Kolab add-on

This article describes how to access Axigen's Domain Contacts using Mozilla Thunderbird and the Sync Kolab add-on.

Last updated on September 10, 2015
Axigen 8.x

Ajax WebMail 8.x security patch (CVE-2015-5379)

Axigen's WebMail Ajax interface implements a view attachment function that executes the javascript code which is included in email HTML attachments.

This allows a malicious user to craft email messages that could expose an Axigen Ajax WebMail user to cross site scripting or other attacks that rely on arbitrary javascript code running within a trusted domain.

Axigen versions starting with 9.0 address this issue by limiting the attachment types for which the in-browser preview is available.

For Axigen 8.x versions, we strongly recommend you to download & apply the patch below.

Last updated on November 20, 2017

How to configure and integrate Axigen and MIMEDefang to block attachments by file extension

MIMEDefang includes in the default configuration a filter that rejects email attachments by file extension. This article describes how to integrate Axigen with MIMEDefang with the purpose to block such email attachments.

Last updated on May 11, 2015

How to convert mail attachments received in TNEF format

Email messages sent with Microsoft Outlook sometimes use the Rich Text format, or TNEF format. Such messages, when read using other email clients, contain a single attachment named winmail.dat, and any files that the sender may have attached to the message cannot be opened. This article describes how to integrate Axigen with MIMEDefang with the purpose to convert such attachments to a readable format.

Last updated on May 11, 2015

Delete messages from the queue matching a pattern

This article describes the method to delete all messages from the Axigen queue matching a pattern.

Last updated on April 23, 2015

How to set the greeting banners for the Axigen services

This articles details on how to set specific banners for the SMTP/IMAP/POP3/IMAP Proxy/POP3 Proxy services.

Last updated on January 16, 2015

How to migrate from ATMail to Axigen

This article describes two methods of migrating users from ATMail to Axigen: automatic and manual migration.

Last updated on January 14, 2015

How to generate the CSR file

When purchasing a signed certificate from a CA a CSR file must be exported.

Last updated on January 14, 2015

Understanding Spam Thresholds in Axigen

This article provides a brief description of the Spam Thresholds.

Last updated on November 27, 2014

Configure Axigen as log server

This article contains the procedure which explains how to configure an Axigen Mail Server as a log server. This procedure contains 2 parts, first one explaining the steps used to configure Axigen as a log server and the 2nd part explain how to configure a service for Axigen Mail Server to log on a remote host.
It is assumed that you have two Axigen services installed and running, one represents the actual mail server and the other one will be used as log server.

Last updated on November 26, 2014

How to find out what Axigen version is running on your system

For debugging purposes it is necessary that you inform the support team of the exact Axigen version you have running.

Last updated on November 26, 2014
Axigen 7.x - 8.x

Applying the license keys for Kaspersky AntiVirus & AntiSpam

Where should the license keys for Kaspersky components be placed.

Last updated on January 30, 2018

How to enable ActiveSync in Axigen

This article presents the requirements and configuration steps for enabling ActiveSync in Axigen.

Last updated on January 30, 2018

Integrating Axigen with Horde IMP

This document aims to explain how to use Horde IMP as a webmail interface for AXIGEN.

Last updated on November 21, 2017