Updated: October 20, 2026
How to make the Axigen storage available for read (backup) and write (restore) operations as a part in a file-system of the machine Axigen is running on.
Solution
The virtual file system represents mounting a hierarchy as a file-system tree under a mount point and a mount scope. The mount point must be indicated as an unused drive letter on your system.
Enter the drive letter only, with or without the colon (for example, Y: or Y). A trailing backslash (Y:\) is rejected, with "Invalid command" in the CLI and "The name you provided is invalid!" in WebAdmin, and folder paths are not accepted as mount points.
The mount scope may be one of the following:
- a domain specified by name;
- an object in a domain, both specified by name;
- a folder in the mailbox in a public folder, account or mailing list in a domain; the domain and the account / mailing list must be specified by name and the folder must be specified by its absolute path withing the mailbox hierarchy;
In order to mount a virtual file system of a domain under Axigen, two approaches are currently available:
1. Using the CLI interface
- Log into the CLI using the telnet application:
telnet 127.0.0.1 7000
- Enter the administrative username:
<login> user admin - Enter the password:
<password> your_admin_password
- Enter the server settings context
<#> config server
- Enter the FTP-Backup settings context
<server#> config ftp-backup
- Mount a domain with an unused drive letter
<server-ftpBackup#> FILESYSTEM mount Y: domain example.tld
2. Using the WebAdmin interface
- Log in to the Webadmin interface with the administrative credentials
- Click on "File System Access" under "FTP Backup & Restore" context
- Click on "Mount object" button
- Enter the letter for the virtual drive were the Axigen storage will be mounted. This drive letter must be one that is not currently in use.
- Select the mount scope as "Domain" from the available drop-down menu
- Enter the name of the domain to be mounted in the available text box
- Click the "Quick Add" button
3. Windows requirements
- Dokany version 1.3.1 is required for FUSE to operate correctly on supported Windows Server OS. Download DokanSetup_redist.exe from https://github.com/dokan-dev/dokany/releases/tag/v1.3.1.1000.
Important note: if Dokan 0.7.4 was installed before, uninstall it and reboot the server before installing Dokany 1.3.1. With Dokan 0.7.4, every mount attempt fails with "Bad drive letter", whatever drive letter is used.
Important note: when installing Visual C++ 2013 runtime please select both x86 and x64 packages