How to fix the Axigen virtual file system mount error on a Linux system

When trying to "Mount Object" in WebAdmin from "File System Access", it reports "Cannot create FUSE mount point".

Error cause

To mount the Axigen storage in a virtual file system, you need to have the Filesystem in Userspace (FUSE) installed and configured to work with Axigen, and the directory where the Axigen filesystem will be mounted prepared.

Resolution

  1. Ensure you have Filesystem in Userspace (FUSE) installed
    • For RPM based distros:
      yum install fuse
    • For DEB based distros:
      apt-get install fuse
  2. Test the installed package with the following commands:
    fusermount --version
    The output should be similar to:
    fusermount version: 2.9.2
    and:
    modprobe fuse
    Note: You shouldn't get any output if module is successfully loaded.

  3. Configure FUSE to let non-privileged users create their own file system.
    Your /etc/fuse.conf should be similar to: # Set the maximum number of FUSE mounts allowed to non-root users.
    # The default is 1000.
    #
    # mount_max = 1000
    # Allow non-root users to specify the 'allow_other' or 'allow_root'
    # mount options.
    #
    user_allow_other


    Note: if this file doesn't exist, please create it.
    Important! After 'user_allow_other' you *must* have an empty line

  4. Check and fix possible misconfigured permissions issue using the following commands in terminal (as root): chmod 744 /etc/fuse.conf
    chmod 1666 /dev/fuse
    chmod o+x /bin/fusermount
    chmod o+x /opt/axigen/lib/libfuse.so

  5. Prepare the directory where the Axigen filesystem will be mounted (for example /mnt/axigen): mkdir -p /mnt/axigen
    chmod -R 770 /mnt/axigen/
    chown axigen:axigen /mnt/axigen

    To mount the Axigen storage in a virtual file system on a Linux platform, follow the steps described in the knowledge base article available here: http://www.axigen.com/kb/show/309
Applies to
Releases: Axigen 9.0.xAxigen 10.0.x
OS: Linux
Distros: RPM based distrosDEB based distrosUbuntuRPM based distros x64DEB based distros amd64