Axigen Privacy Policy

Archive
View current version

Software Product: Axigen Mail Server
Copyright since 2001 © Axigen Messaging SRL. All rights reserved.
Axigen is a trademark of Axigen Messaging SRL (Axigen Messaging)

Thank you for using Axigen Mail Server. Your privacy is very important to us. This Privacy Policy indicates the terms, conditions and grounds for which information might be collected when using the Software Product or accessing our website.

Such information may be used only and strictly to the purposes indicated herein. We shall not provide, sell, make available this information, except when this is expressly requested by competent authorities within related legal procedures.

Axigen Messaging has created this Privacy Policy in order to demonstrate our company's commitment to privacy. This page describes our policy regarding information gathering and dissemination practices.

It’s important that you read this carefully and understand this Privacy Policy. By using our WebSite and our Software Product, you agree to these terms and conditions. If you don’t agree to the following terms and conditions, you are not allowed to use our WebSite, the Software Product or Services.

We may, if needed, change any part of these terms of use without notice, and your continued use of our WebSite, Software Product or Services will be deemed as acceptance of such changes. You should check the Privacy Policy regularly!

1. Information we collect. How we use such information.

1.1. Software Product use

When you are using the Software Product on your computer, server or servers, it periodically sends to us general information, such as the list and the number of domains, mailboxes, mailing lists used, the usage of add-ons and internal features, the languages used by the users (in aggregated form - in total and and per-domain), etc.

No end-user identifiable information is sent as part of these statistics collection process.

We collect such information solely for statistical purposes as to be able to develop the Software Product and design related customized offers by reference to your needs.

If you wish to inspect the content of the statistics, you can enable a carbon copy to an email address of your choosing from within the configuration of our Software Product.

1.2. Logs

We may also collect your IP address when you log in on our website.

We collect this information to help diagnose problems with our server, and to administer our website. Your IP address is used to gather broad demographic information. We use cookies to deliver content specific to your interests and for other purposes. Cookies help us to track visitors and their usage and preferences on our website.

If you do not agree with us using cookies, you can set your browser accordingly before accessing the website. However, be advised that without the aid of cookies some features of the website may not function properly.

2. Information you share. How we use such information.

2.1. Registration form

Our website includes a download registration form, used by customers to request product downloads (https://www.axigen.com/mail-server/download/#license=trial). Our online registration form asks visitors for contact information (like their email address).

We use contact data from our forms to occasionally send product updates, offers and email surveys. This contact information is also used to contact the visitor when necessary (e.g. with respect to the change of this privacy policy, customer support, system alerts, etc.). Users may opt out of receiving future mailings; see the Choice/ Opt-out section below.

2.2. Email links

In various places on our site, you will find links for sending us an email message.

We use your email address to send you a reply and we store your message only for later referral, in case you decide to contact us again. Your message and email address remain confidential unless you instruct otherwise.

2.3. Feedback contact form

If you decide to contact us through our feedback form (https://www.axigen.com/about-us/feedback-form/), we will use your email address to send you a reply. We will store your email address and message only for later referral, in case you decide to contact us again.

2.4. Newsletter subscription

By subscribing to our email newsletter, you provide us with your email address and you agree to occasionally receive a newsletter containing updates about our company and products until you unsubscribe. You may unsubscribe at any time, either from a specific list, by clicking the "Unsubscribe from this list" link at the bottom of any email received from us, or globally – from all lists – by requesting this via an email to webmaster@axigen.com. Subscription to our newsletter is optional and requires your consent.

If you sign up for a specific email newsletter on one the Axigen Messaging website, you will only receive the email newsletter you have requested. You may occasionally receive an offer to sign up for a different newsletter, but you will not receive additional newsletters unless your specifically request them.

3. External links

Our website contains links to other websites, outside the control of Axigen Messaging, that we think you may find useful. If you click on these links, you will leave the Axigen website and enter websites that may have privacy policies different than Axigen’s. Axigen Messaging is not responsible for the privacy practices or the content of such websites.

4. Sharing of information and unsolicited communications

Aside from the third party involved in the processing of your payment, or an Axigen authorized partner in your local area, we do not share your personally identifiable information with any other entities. In addition, we will not send you any communications that you do not explicitly request from us (i.e. the only way for you to receive our email newsletter is if you choose to subscribe through a form on the Axigen website).

5. Choice/ Opt-out

Our website provides users the following options for removing their information from our lists in order to not receive future communication from us:

  1. To unsubscribe from a specific list, follow the "Unsubscribe from this list" link at the bottom of any email communication received from us;
  2. To unsubscribe from all lists, send us an email with this request to webmaster@axigen.com

6. Notification of changes to our Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether you agree or not to us using your information in this different manner.

In addition, if we make any material changes in our privacy practices that affect user information already stored in our database, we will email users of our Software Product, as well as users who have opted in to receive communications from us, notifying them of the changes in our privacy practices.

7. Means of contacting us

If you have any further questions about this Privacy Policy, the practices of this website and your interactions with it, or the Software Product, you can contact us by using the contact page – https://www.axigen.com/about-us/contact/.