Knowledge Base

Get answers to common Axigen administration issues

Axigen 10.x

What Information Is Transmitted to the Cloud when the Bitdefender Filter Performs an Antispam Scan on a Message

Jul 12, 2023  •  3 min. read

This knowledge base article explains how the Bitdefender antispam filter works and what information is transmitted to the cloud during a scan.

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Other Knowledge Base Articles

Error Reading Socket or Socket Timed Out

Jun 22, 2008  •  1 min. read

AXIGEN Filtering Module reports "Error reading socket or socket timed out" messages in the log

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Axigen 6.x - 8.x

Tag Subject of Spam Messages

May 23, 2008  •  2 min. read

How to configure SpamAssassin and AXIGEN to prepend a "tag" to the subject header of spam messages.

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Axigen 9.x

How to Install a Newer Version of CYREN (Commtouch) — Version 5.00.0084

Jan 12, 2016  •  4 min. read

This article describes how to install a newer version of the CYREN (Commtouch) filter. The new version performs both antivirus and anti-spam scanning.

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Other Knowledge Base Articles

How to Integrate ClamAV with AXIGEN on Windows

Feb 25, 2009  •  3 min. read

This article shows how to integrate ClamAV with AXIGEN in a Windows environment.

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How to Integrate ClamAV with AXIGEN on Windows

Sep 4, 2008  •  1 min. read

This article shows how to integrate ClamAV with AXIGEN in a Windows environment.

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Axigen 6.x - 8.x

How to Integrate ClamAV with AXIGEN

Dec 11, 2007  •  3 min. read

Integration process with ClamAV for AXIGEN

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How to Create a Sandwich Configuration with AXIGEN and an External Filter

Jan 13, 2009  •  4 min. read

This article explains how to create a sandwich-like configuration with AXIGEN and a SMTP-aware external filtering (antivirus/antispam) application

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Axigen Configuration - Quick Tour

Jun 16, 2008  •  0 min. read

This video contains four configuration demos, explaining how to create a user, how set up reporting charts and how to configure antivirus and antispam protection in Axigen.

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Axigen 9.x

How to Install a Newer Version of CYREN (Commtouch) — Version 5.00.0084

Jan 12, 2016  •  4 min. read

This article describes how to install a newer version of the CYREN (Commtouch) filter. The new version performs both antivirus and anti-spam scanning.

Read article

Axigen 6.x - 8.x

How to Create a Sandwich Configuration with AXIGEN and an External Filter

Jan 13, 2009  •  4 min. read

This article explains how to create a sandwich-like configuration with AXIGEN and a SMTP-aware external filtering (antivirus/antispam) application

Read article

Axigen Configuration - Quick Tour

Jun 16, 2008  •  0 min. read

This video contains four configuration demos, explaining how to create a user, how set up reporting charts and how to configure antivirus and antispam protection in Axigen.

Read article