Before Axigen, [...] when issues arose, we would spend valuable time searching for answers on the Internet. [...] The support we get from Axigen is the best we have experienced in the software business.
Knightworks Hosting, USA
The email technical support is available 24 x 7 x 365. Simply fill in the contact form on our website & our experts will answer your technical inquiries on Axigen via email. It also includes free subscription to the Axigen Newsletter, containing security alerts, advisories & other useful pieces of advice, as well as information regarding upcoming versions, tips & insights on the Axigen products.
The Web support is permanently available on our website for all Axigen customers & includes access to the following online resources:
Confidentiality — If, while benefiting from technical support or assistance, Axigen customers send information such as configuration, architecture, logs, or other information to the support team, these details will be treated as private and confidential and will only be used to identify and solve the reported problems.
Support expiration — Axigen customers are eligible for technical support provided that they have a valid Software Maintenance & Technical Support subscription. If the Maintenance & Technical Support subscription renewal is not ordered before the current subscription's expiration, the missing months have to be purchased on renewal. Maintenance & technical support fees are based on updated list prices, as valid in the moment of purchase.
Axigen is a powerful, award-winning Windows & Linux mail server. A free mail server software is available for immediate download and adds free support services, as well as the business mail server solution, which also includes features like personal organizer, antivirus, anti-spam or advanced security policies. The carrier-class ISP mail server solution completes the Axigen product range, with optional clustering support & delegated administration.