Dedicated mostly to home & small businesses, Axigen's primary support level grants you unlimited access to great tech support, all year round.
The Technical Support from Axigen is simply excellent[...] The emails I received on my queries were clear and concise, told me exactly what I wanted to know. They can even replicate your system on their test rig to give the absolute best solution to your query! Brilliant!
- 24 x 7 x 365 availability
- Email support (24 hours maximum response time)
- Assistance for installation, migration, configuration, troubleshooting, AntiVirus / AntiSpam integration
- Software Maintenance
- Web support
Level 1 Support Engineers
Price / Year:
The Web support is permanently available on our website for all Axigen customers & includes access to the following online resources:
If a Maintenance & Technical Support subscription renewal is not ordered before the current subscription's expiration, a new license has to be purchased. Maintenance & technical support fees are based on updated list prices, as valid in the moment of purchase.