Knowledge Base

Get answers to common Axigen administration issues

Axigen 6.x - 8.x

Setting up an LDAP Connector

Nov 24, 2007  •  2 min. read

This article describes how to configure an LDAP connector in Axigen.

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Prevent All Messages from Going to the "Trash" Folder

Nov 24, 2007  •  1 min. read

All user messages are delivered into the "Trash" folder instead of their "Inbox".

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Set up Delegated Domain Administration

Nov 24, 2007  •  2 min. read

This article describes the required settings that enable delegated domain administration.

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How to Enable a Relay Server / Smarthost for an Axigen Server

Nov 24, 2007  •  1 min. read

Messages have to be sent through another mail server to reach their destination

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Disabling SSL and TLS for Message Relaying

Nov 24, 2007  •  1 min. read

Outgoing SMTP connections time out while sending e-mails to some domains.

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Checking If Another MTA Is Running on the System

Nov 24, 2007  •  2 min. read

Axigen cannot start because another MTA is running

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Setting up Quota for Multiple Accounts Using Account Classes

Nov 24, 2007  •  2 min. read

Account classes can be used to group several user accounts that have common settings. This is achieved through the inheritance scheme. By default, accounts inherit the default settings of the domain. This inheritance can be changed using the account classes.

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Setting the Quota for an Account Using the CLI

Nov 24, 2007  •  1 min. read

This article describes how to set the quota for an account using the CLI

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Repairing an Account Using the CLI

Nov 24, 2007  •  1 min. read

This article contains the procedure required to repair a user account that is no longer be accessible or some messages can no longer be accessed by that account.

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How to Set the Maximum Log Level for All Logged Services

Apr 20, 2007  •  1 min. read

This article explains the steps required to set the general log level at its maximum value

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Axigen Can't Communicate with the LDAP Server

Apr 20, 2007  •  1 min. read

Axigen can't communicate with the LDAP server even if the configuration is correct.

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Axigen 5.x - 8.x

How to Migrate to Axigen from an Old Server

Mar 13, 2008  •  3 min. read

This KB article will focus on the process of migrating user accounts and data from an old messaging solution to Axigen

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