Confidentiality — If, while benefiting from technical support or assistance, Axigen customers send information such as configuration, architecture, logs, or other information to the support team, these details will be treated as private and confidential and will only be used to identify and solve the reported problems.
Support expiration — Axigen customers are eligible for technical support provided that they have a valid Software Maintenance & Technical Support subscription. If the Maintenance & Technical Support subscription renewal is not ordered before the current subscription's expiration, the missing months have to be purchased on renewal. Maintenance & technical support fees are based on updated list prices, as valid in the moment of purchase.
Axigen is a powerful, award-winning Windows & Linux mail server. A free mail server version is also available, as well as the business mail server and the MSP mail server, for Managed Service Providers, which also include features like personal organizer, AntiVirus, AntiSpam, or advanced security policies. The carrier-class ISP mail server solutions completes the Axigen product range, with clustering support & delegated administration.