All things email

The Axigen Blog

 

service-provider-customer-experience

Customer Experience Optimization for Service Providers — How to Do It Right

Aug 03, 2021  •  5 min. read

Find out how service providers like ISPs and MSPs optimize the customer experience through a customer focus, employee satisfaction, and data security.

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what-is-an-email

What Is an Email Server? Definition, How It Works, Why You Need One

Aug 02, 2021  •  3 min. read

Find out what an email server is, what it does, why you need one, and how to keep your email safe throughout its transfer.

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test-email-infrastructure-deliverability

How to Test Your Email Infrastructure For Email Deliverability

Jul 30, 2021  •  7 min. read

Testing email infrastructure deliverability means going through spam tests, email validation checks, capacity tests, and many content tests. More in our guide.

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telecom-customer-loyalty

Top Customer Loyalty Programs in the Telecom Industry You Need to See

Jul 05, 2021  •  6 min. read

Although no one type of telecom customer loyalty program will be perfect, we can see how implementing a few good practices keeps customers coming back.

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business-email-compromise

What Is Business Email Compromise + Why and How to Prevent It

Jul 05, 2021  •  6 min. read

Find out what BEC is, how it happens, and how to detect and prevent it.

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isp-enduring-customer-value

How ISPs Can Create Enduring Customer Value

Jun 18, 2021  •  4 min. read

See what responsibilities ISPs have towards their customers and the safety and network features needed to help ISPs achieve their goals.

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customer-stickiness-isp

What Is Customer Stickiness and Why Is It Important for ISPs?

Jun 18, 2021  •  4 min. read

Let us take a look at how customer stickiness can benefit ISPs and telecom companies.

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protect-customer-privacy-secure-trust

How to Protect Customer Privacy & Secure Their Trust in 9 Steps

Apr 20, 2021  •  7 min. read

Protecting customer privacy means first knowing exactly what data you’re dealing with, then dedicating the necessary time & resources to cybersecurity.

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addressing-trust-as-an-isp

Addressing Trust as an ISP — How to Convince People to Do Business with You

Apr 20, 2021  •  4 min. read

Addressing trust as an ISP is difficult. Good support and loyalty rewards are just two steps you can take. We’re here with more simple & effective advice.

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secure-mail-server

How Do I Secure My Mail Server? A Comprehensive Guide

Mar 02, 2021  •  9 min. read

A secure email server has both network and server level security controls. We’re here to explain how you can set up your mail server to keep it secure.

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